Post Offices in Abilene, TX

“The service at this post office was incredible. After an issue happened, the front desk clerk, Paul, and the supervisor, I think his name was John, stayed in communication with me and fixed the issue. I am grateful”

“Had a very pleasant 1st time experience delivering to this facility today 12/19/24 @ 9:45am for a 10am appointment. Was disappointed at the lack of a thorough description of how to enter and the streets and roads required for a commercial vehicle hooked to a 53’ trailer . Seems coming to a federal facility run by the government some of the ones that have been here before could have done a lot better job with their reviews or better yet put a little time in and written one.
I came in from the east heading west on I-20 and got off at the 286C (East Overland Trail exit off I-20(could have gotten off @xit#288). Look for the Nissan Auto Dealership after Buffalo Wild Wings and make right turn(it comes quick off Xit#286C)onto N Judge Ely Blvd and follow to 2nd driveway on right (sign with USPS on it). Turn right and follow down to gate entry into parking lot and docks(it’s tight). Any dock to the left is okay except for #4. I backed up to Dock# 3 and crew(Paul Taylor+unloader) were exceptionally kind, helpful and professional. Thanks to them they expedited my unloading process and it was done before able to finish writing this review. I departed @ 10:30am after finishing writing this review+adding photos. Thanks fellas and will look forward to returning soon again.
P.S.- There are a couple of turnouts along N Judge Ely Blvd( a double across from Nissan Dealership and a single just b4 Rt turn into USPS for those wanting to overnight).”

“I’m so happy to say that yesterday I had an LIFE CHANGING experience with JANNETT when I visited the post office!
She had the best customer service that I’ve had at any post office that I’ve been to in my life! So warm and friendly. But most importantly she CARED about me. That is something that can not be taught.
Jannett, actually liked her job and she wanted to help me, which is priceless.
In addition to her kindness she was an expert at helping me with my passport renewal and making sure I had everything I needed to getting my last name changed on my passport, taking my passport picture, and getting my mailbox keys she did all of this is 15 mins or less!
10 out of 10 stars!
Thank You JANNETT!”