U-Store-It is a convenient storage facility that offers affordable rates compared to others, with units that have electricity. Customers appreciate the helpful and caring staff, especially the manager who provides excellent service and last-minute deals. The location is convenient, and the overall experience is positive. However, some concerns include the rent and late fee increases, which seem unjustified given that the units and service haven't changed. The gated access is limited to 7 am to 9 pm, and many wish for 24-hour access. Additionally, the facility could improve by installing new bulbs and managing dust better, especially in areas like Abilene. Overall, U-Store-It is a decent storage option with good customer service, but there is room for improvements.
Great customer service very honest up sweet the same time
December 2025
I have had no issues using this storage facility. The one thing I wish is that the price could be a little lower. But all in all, the service is great, the location is convenient, and we like it.
June 2025
They have been nothing short of amazing. Everything i had a issue it was immediately handled. They care about what they do, and thuer customers. The only thing I would recommend is the dust in abilene is terrible, so cover your belongings :)
