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February 2024 by Richie Breaux
Great customer service
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February 2024 by Lawrence Opdycke
I’m a customer at the store on 351 in Abilene and Steven has been up front and has been a pleasure to work with he has only worked and help only with his own scope on the knowledge that he has gain in time that for the last couple of years I have been and he know how give good experience…… people that can’t see the he is work on keeping customers that that have waiting patiently for wait while I have respect that customer but the ones that feel entitled needs to grow up for real…. And on top of all that I have fun when coming to your store on 351 in Abilene and Steven all makes it a good experience.
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November 2023 by yarddog7755
Great help, fast and easy when buying my watch
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September 2023 by Carl White
Each phone company has it's deals, there are NO free deals anywhere. A bit higher than AT&T.
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July 2023 by Dillon Lewis
The female employee working the front desk was the final nail in the coffin for my business with Verizon. I came in with a problem, and the employee was rude, unhelpful, and unhygienic. She was leaning across the counter, drawing on her phone with a sharpie. My family and I had to take steps back so we couldn't smell her breath. When asking to speak to another Verizon representative, she huffed and made a big deal about it - the others weren't much better. A one minute drive to T-Mobile is what we did, and my problem was resolved in seconds with respectful and helpful agents.
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July 2023 by Hannah Durbin Pieschl
May was amazing to work with and got us a great deal after moving back from overseas.
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July 2023 by Deborah Cole
Shane did a good job on setting up my iPhone and the young lady that finished up did good explaining
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July 2023 by Nathalie Kelley
Very helpful staff. He was able to help me with the answers I needed!
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June 2023 by Jo Werley Hake
VERY helpful and kind. I don't know the girls name but she was really sweet and knowledgeable and provided wonderful, above and beyond customer service!
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May 2023 by Jeneieio
Great customer service from Trish!
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April 2023 by John Lawson
They helped me out every time I go in.
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March 2023 by Theresa Talley
The entire crew of the Abilene, TX Southwest location Verizon store were super helpful in getting our 4 phones transferred over to Verizon. Logistically tricky thing, as our kids are in another state! They informed us step by step of what our options were for plans, phones and were able to overnight our kids their new phones. Very courteous, professional and knowledgable from front door to top management. We have been very happy with our phones and our cell service since the switch. Customer service is #1 with this team!
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February 2023 by Krystle Newton
Wait was a little long. But Shane was Huge help! Very knowledgeable!
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January 2023 by Britnie Spencer
I ordered an iPhone for my daughter for Christmas and it was suppose to get delivered to the Southwest Dr location on the 21st of Dec but it never got sent to the store. For 3 days an associate named BLANCA went the extra mile to make sure my daughter got her phone in time for Christmas. She stayed on top of it and I am so appreciative to her!! She didn't have to care like she did and i think she deserves a raise!!! Merry Christmas!!
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November 2022 by AmyRenee Walls
Very thankful for the service that we received!everyone was very helpful an nice!I'll definitely recommend to everyone!
