AutoNation Collision Center Addison is highly regarded for its quality repair work and excellent customer service. Customers appreciate the friendly and professional team, including staff members like Demarcus, Scott, Paul, and others, who are described as knowledgeable, responsive, and caring. The shop is known for its quick turnaround times, often completing repairs within a week, with frequent updates on the repair status. Many reviews highlight the high standard of workmanship, noting that repaired vehicles look as good as new, with no visible signs of previous damage. The shop is BMW certified, making it a trusted choice for BMW owners, and is praised for its reasonable prices and transparency in estimates. Customers feel valued and well taken care of, especially during difficult times, and often return for future repairs. The owner and team are recognized for their caring attitude and dedication to customer satisfaction. Overall, AutoNation Collision Center Addison is recommended for those seeking reliable, professional, and friendly collision repair services in the Dallas area.
You should know Scott is a great business owner and this is one of the rare collision business in Dallas that cares about their customers. They will be upfront in communication and take care of you till the end. I wish more success for AutoNation.
April 2025
Demarcus and the whole team at AutoNation Addison always take great care of me and my cars. The last repair was perfect, fast, and I couldn't tell where the repaired area was - looked brand new. I always go back. Great people.
December 2024
The team here Dan, Demarcus and Terry couldn’t be more helpful or expeditious. I felt so valued and well taken care of at an emotional and difficult time for me and my brand new vehicle. I would not hesitate to come to see these good people again l, let’s hope I don’t have to.
