-
February 2024 by Matt from Fort Worth
Good customer service
-
July 2023 by G. F
Yeah I can see why y'all are 2.8 stars. You take to long to answer the phone tho I hardly see anyone there, and I'm guessing something is wrong with your chase app since recently when I deposit my check y'all only give me half of my money, this is the second time this has happened and I don't even make a lot for y'all to be giving me half of my money and the other half the next day. The only thing I can say was good was my banker, he was very nice and helpful
-
January 2023 by Skholar Muzik
Today I walked into Chase Bank and was just standing there, no acknowledgement or anything. Bank tellers are just chatting away and then when I finally said something they had the nerve to have an attitude about ignoring me and my needs. And then when people came in after me they got greeted immediately. This branch is definitely racist and lacks any kind of professional Customer service. There ATM didn't even work. I hope they get shutdown for being a prejudice bank.
-
January 2023 by Gleb G
I didn’t like the service, they showed complete disinterest and I just left with an unresolved issue, choose another office
-
December 2022 by Henry Flores
Very poor service. Mark Blair the Branch Manager is very rude. I told them to forward all bank correspondence to my PO Box. After four months they still do not send my bank mail to the right address. I have notify them several time without any change.Luis Garcia AVP is never there and does not address the phone or emails. The bank has been robed several times.Do yourself a favor and avoid this place...........................
-
October 2022 by MessyJessy
The lady at the drive through is so nice. I was making a transaction on my birthday and she wrote me a happy birthday note. I thought it was so thoughtful and friendly.
-
October 2022 by Jose Obregon
Best experience ever opening a bank account with Khalid elmazouni he is very professional and kind. 5 stars
-
August 2022 by Madison ridlehuber
Their ATM debited $200 off of my card and it didn’t disperse the money. So, they stole $200 and were zero help on the phone. One of the many terrible experiences I’ve had with Chase. The absolute worst bank.
-
March 2022 by Bobby Durning
Wouldn’t help us (new customers) with a simple thing we needed due to it being “almost lunch break,” told us to come back in an hour. No thanks
-
March 2022 by Mitch Mackesey
Great experience, answered the phone quick and got me some checks promptly
-
October 2021 by Sarah Peterman
This branch never answers their phone. As a Chase Private Client, I find this lack of customer service infuriating. Answer your phones or close down so that we can take our business elsewhere and be serviced in a timely manner.
-
June 2021 by Brian C
Use this location about once a month. Nice branch, hardly ever a line when I go in the morning and friendly tellers.
-
June 2021 by Hogan Heartsill
Avoid making deposits at this location at all costs. The atm machine is broken 70% of the time and the other 30% you have the chance of it just breaking while your depositing. Especially avoid if you need to make a payment with the money you are depositing as it may take it, not put it in your account, and you will have to wait however many days before you get your money.
-
April 2021 by Natii R.
Horrible service! went this weekend (4/24) to add my husband to my account and omg the lady who attended me AND their manager had no idea what they were doing!! the lady helping me claimed she had 7 years of experience with opening accounts yet had no idea what foreign documents are accepted and kept saying her manager would get on to her?...in the end it was a complete waste of my time!! i went to another chase closer to home and omg their service was excellent and quick!! the gentleman who attended me KNEW WHAT HE WAS DOING!! I DO NOT RECOMMEND THIS BRANCH AT ALL!!
-
December 2020 by John Bender
Lobby is open. Mask required