Red Roof PLUS+ Dallas in Addison offers a generally clean and comfortable stay with a convenient location near shopping, food, and major roads. Guests appreciate the friendly and helpful staff, especially front desk personnel who are professional, kind, and attentive to guest needs. Many reviewers highlight the good customer service and the welcoming attitude of staff members like Dee, who go above and beyond to ensure a positive experience. The property is described as a good value for the price, making it a popular choice for those seeking affordability and convenience. However, some concerns were raised. One guest experienced a poorly made cabinet that caused an injury and was unhappy about the damage deposit process, noting it was not returned promptly. Another guest found the property managers rude and was displeased about being charged an additional deposit after booking online. Despite these issues, many guests found the overall stay satisfactory, citing the rooms as clean and the community as great. The staff's willingness to work through financial issues also contributed to positive impressions. Overall, Red Roof PLUS+ Dallas provides a friendly, clean, and affordable option with attentive staff, though some minor service and maintenance issues have been noted.
