“I only give 5 stars because we had the most incredible experience little over a week ago with DALTON!!! We went in to add me to my kids line but ended up getting all 3 of us new phones and new plans that will save money. I have been in the service field my entire life and without a doubt can say that Dalton is a prize asset to this company. He literally spent 3 hours with us, as he made sure all the customers coming in (which ended up to be a house full) knew he would be with them asap. He helped them when our phones were downloading or doing something that he did not need to do at that moment. We first went to the Verizon in Weatherford, we were barely greeted and was told they were short handed; there 2 of them. We left after 10 mins. and went to Hudson Oaks location and Praise God we got Dalton and he was the ONLY PERSON in the store. I am fairly new to this area, I love living in country but i find even though the people are so nice; they lack in customer service skills. I actually went back this week for help with phone as I am 71, he could not have been any nicer. He offered to help me any questions I had on how to work the new 17 Pro Max. If you do get a chance to get Dalton, consider it a blessing!!!”
“I had a great experience in your store. The staff was helpful and friendly. If you are looking for a reliable place to get phone or internet, I recommend Cricket off of Legacy in White Settlement. Sergio and his team will treat you well.”
“Hafid and DJ were amazing to work with in getting us set up for two IPhone 17 Pro Max phones. If you live in SW Fort Worth it is worth it to drive a few miles further to get customer service from these two gentlemen.”
“I want to show my appreciation to the young man that helped me on August 21 with my granddaughters iphone purchase he's customer service was on point and he was very helpful. And he was very nice to talk to.Im sorry I forget his name.”
“Maureen (Mo) went above and beyond to resolve my issue, she is fantastic. The AT&T system kept showing my street was not set up for fiber but I saw them install it last year. I sent Maureen pics of the fiber box in my yard and she was able to elevate the request. I'm finally getting fiber!!! Thank you so much Maureen!”
“So glad I went here! My iPhone 15's battery started bulging and wouldn't last more than an hour. They diagnosed it right away and had it fixed in a couple of hours for only $150! Well worth it!”