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“Maureen (Mo) went above and beyond to resolve my issue, she is fantastic. The AT&T system kept showing my street was not set up for fiber but I saw them install it last year. I sent Maureen pics of the fiber box in my yard and she was able to elevate the request. I'm finally getting fiber!!! Thank you so much Maureen!”
“I would like to show my upmost appreciation for Luke R. As soon as I walked up to the store he was very welcoming and just a great personality he helped me out so much and got me what I consider great deals. Luke said he wanted me to have a great experience with my new phone and he really made that happen..Yall go see Luke at Verizon you won't be disappointed!”
“Repair was amazing. Customer service when dropping it off was amazing. Customer service when picking it up? Not so much. Most unenthusiastic customer service I've encountered in a long time.”
“Took my husband's tablet here to get the screen repaired and they did an excellent job. Reasonably priced, was done in a few hours and the staff were friendly and professional.”
“I rarely pen tales of praise, but for this merchant’s hall, I must break tradition! Each time I venture forth for my needs, the crew is ever so helpful. More importantly, I feel as though I am among kin. Oftentimes, I find no desire to depart. Thank ye for all thy aid.”
“Overall excellent experience. Tyson was very knowledgeable about the products we wanted and was not pushy trying to upsell products or services we did not need. Only thing I would rate 1 star on is no available bathroom to customers. We spent nearly 3 hours upgrading our 4 phones and eventually the coffee kicked in. I had to use the bathroom at a nearby business.”
Mobile Phone Accessories
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“I only give 5 stars because we had the most incredible experience little over a week ago with DALTON!!! We went in to add me to my kids line but ended up getting all 3 of us new phones and new plans that will save money. I have been in the service field my entire life and without a doubt can say that Dalton is a prize asset to this company. He literally spent 3 hours with us, as he made sure all the customers coming in (which ended up to be a house full) knew he would be with them asap. He helped them when our phones were downloading or doing something that he did not need to do at that moment. We first went to the Verizon in Weatherford, we were barely greeted and was told they were short handed; there 2 of them. We left after 10 mins. and went to Hudson Oaks location and Praise God we got Dalton and he was the ONLY PERSON in the store. I am fairly new to this area, I love living in country but i find even though the people are so nice; they lack in customer service skills. I actually went back this week for help with phone as I am 71, he could not have been any nicer. He offered to help me any questions I had on how to work the new 17 Pro Max. If you do get a chance to get Dalton, consider it a blessing!!!”