Cricket Wireless Authorized Retailer offers friendly and patient customer service, with staff who are willing to help with technical questions and account setups. Customers have appreciated the caring approach, especially when assisting elders or those facing technology challenges. The staff, including helpful employees like Elizabeth, go above and beyond, transferring data and answering all questions. The owner also shows care by reaching out to improve service. Overall, visitors have had great experiences, highlighting the store’s supportive environment and willingness to make customers feel comfortable and valued.
I had Katlin help me. She was very helpful and knowledgeable. Thank you Katlin.
December 2022
Better assistants for the elder or technology challenge. I had to assist my mom with account set up, after the sim was installed. The owner reached out, asking how he could make it better. I updated this review. Care goes a long way.
December 2022
Great customer service. The lady was very patient and answered all my questions. I will return to this place when is time to upgrade my phone. Great experience.