Bank of America offers great service at this branch, especially notable for its helpful staff. Reviewers highlight Ms. Smruti Barik for her exceptional patience, knowledge, and professionalism during customer interactions. Many recommend scheduling appointments with her due to her attentive approach. Although the drive-thru human teller is no longer available, the two drive-thru ATM machines function well and are typically reliable. While there may be long waits for customer service, the staff remains efficient and knowledgeable, ensuring a positive banking experience. Overall, this branch is appreciated for its commitment to customer care and support during busy times.
This branch of Bank Of America is the best I’ve ever been to. They are so friendly and really care about your needs. Elmira was wonderful to work with. Elmira really cares and she’ll take care of your needs. She is wonderful. The whole branch is great.
October 2025
Geneva is amazing!! Always greets with a smile nice to see someone so happy to assist in your needs 😁 keep up the awesome job
October 2024
I received great service from BofA today. They helped me with an important wire transfer. The manager Rachelle and her colleague Ellie were both very responsive and professional. Banks are busy on Fridays...but they took care of me.
