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“Poonam took care of replacing my debit card and fraudulent charge to my account within minutes. Great service, smile, and answered all my questions. Thank you, Poonam & Texans Credit Union!!”
“Mihir helped me with my commercial loan needs, and it was a great experience working with him throughout the entire process. He was extremely helpful, knowledgeable, and professional. More importantly, he clearly understands the industry, knows exactly what needs to be done, and follows through to get the job done efficiently. He is very clear on the requirements, highly focused, and committed to delivering results. I would highly recommend him to anyone looking for reliable commercial CRE loan assistance.”
“Ms. Takaria is a young, positive and progressive young lady. An amazing personality and disposition. Her smile is captivating! She is always diligently working to provide
impeccable customer service to each customer. Happy Bank, you are extremely blessed and fortunate to have this employee as part of your team.
Mrs. Smith”
“This branch is exceptionally managed. Emma does an incredible job. The employees Taylor, Crystal, Lessie, Natalie, Porsha are amazing. They are very friendly & the service is outstanding. A great place to do all of your financial responsibilities. They have very competitive rates for all type of loans as well.”
“The best of the best! A boutique experience with unmatched service and attention to detail. Jacob’s leadership is truly exceptional—I’m a customer for life.”
“Excellent customer service, very personable, always willing to go above and beyond, also very professional! Prosperity Bank treats their clients like banks used to treat clients, almost like family. We highly recommend Prosperity Bank!!”
“We had the pleasure of working with Dante Silva today on an auto loan, and the experience was truly exceptional. Dante not only secured us a great approval but also helped us obtain a higher credit line, allowing us to manage risks while optimizing our credit. His professionalism stood out immediately he was welcoming, incredibly friendly, and had a natural talent for teaching us throughout the process. His depth of experience was evident, making us feel both informed and confident. Highly recommend working with Dante!”
“We opened a new account recently and Nequoyah and Roy were excellent! Nequoyah explained everything perfectly on the phone the Roy took care of us professionally when we went in. Our new bank ❤”
“First of all, they have very good customer service—they are very welcoming to customers. Today I went there to complain about my card since it’s been 3 weeks and I still haven’t received it, but Moom helped me a lot and explained everything clearly. They also taught me how to use the wallet on my phone. I will give them 5 stars. Thank you, Moom”
“The Energy is so Warm and pure . I really appreciate the Beautiful customer service from the warm welcoming as well leaving . They took care of everything quickly and professionally! Thanks Sidney and the whole team that is there.”
Open 24 hours
1202 N Greenville Ave, Allen
Banks
“Even though my wait was rather long to get customer service my banking experience was great. Thanks to the only teller that was there offering excellent customer service and remaining balanced. She was knowledgeable, and patient. I would've re-established my bank account here but there was an hour wait without a scheduled appointment. I never knew we needed to make an appointment in a bank now. You learn new thing's daily I guess.”
“Erica is awesome the Allen location in general is awesome. Plano and McKinney, mostly McKinney have given me problems. But the Allen location has always been very helpful, they address issues with a level of common sense that seems absent at other locations. And I just highly recommend if you have an issue reach out to the Allen location, and Erica is always professional and takes care of the problem not just transfers me to someone else.”
“Hello. I really like frost bank that’s the nearest to me and very friendly employees, and clean place outside and inside as well and always take care of me …. At every visit but I wish this location in Allen, Tx on mcDermott was open on Saturday at least for a few hours inside……”
“Been with Bank of Texas two decades. Easy going employees immediately put one at ease. So impressed with one young man, I gave him my website in hopes he tells others to acquire one of my books. jpennington-book-videos.square.site”
“Azim and the entire team are truly exceptional! From the moment we walked in, we were met with kindness, professionalism and genuine care. Even though it was close to closing time, Azim went above and beyond to assist us without ever making us feel rushed. He took the time to explain everything thoroughly and answered all of our questions with patience and clarity.
It’s rare to come across such outstanding customer service, and this experience really stood out to us. Because of how well we were treated, we’re seriously considering making this our primary branch.
Do yourself a favor and visit this location - you’ll be in great hands. Highly, highly recommend!”
“Fantastic experience, the most helpful and professional people I have encountered in a bank.From the young gentleman that opens the door to the person that greets you.”
“I have been banking with Navy Federal Credit Union for last 12 years. Allen branch is my primary location to banking with NFCU. NFCU charging low maintenance fees compare to other large banks. NFCU also provide high interest CD programs. Only thing is that you must be DoD retiree and active duty military or civilian, and their family members to open account with them. If you are one of the above, I am highly recommend this branch.”
“I have been to this branch location numerous times. Kimberly R. & Parveen A. have assisted me, and answered all my questions. They are very knowledgeable, courteous, and professional. Also, a positive shout out to everyone else who works there including Jasmine who I met, and talked with, May 23, 2025. Great customer service. Thank you all!”
“Anna made my day. I had a small issue but Anna came up with a great solution and my experience went from ok to amazing. She proceeded my deposit in a timely manner. I felt valued, I felt like someone cares about how I felt. This is my second loan with RBFCU and I am glad I didn’t go with the competition. Thank you genuinely to Anna and to my teller.”
“Walked in and was immediately greeted by Chris! Chris was super friendly and very helpful. Chris went above and beyond with my banking needs even setting me up with a better new account option then what I had originally planned. Chris is super friendly and seems to really enjoy his job! I will definitely be returning to this location because of Chris!”
“Personally, I really go inside the bank, but I had to this time to my surprise. It was awesome experience. I forgot the young Hispanic young man’s name but he carried a great professional personality made my transaction simple”
“Monica is so nice and kind and she is very smart and Intelligent. She helped me out a few times and she is now my to go when I need help. But other than that the workers are amazingly nice and quick.😁”
“The staff is amazing. The staff apologized for speed bumps on the visit but I don’t understand why people would even consider that so upsetting when there is a children’s school right on the property. Two days ago I saw a car speeding down the grass way to get to Angel pkwy which is probably why they got installed in the first place .”
“Recently, I visited this location about a week or two ago. I was having a very difficult day, but Donnie, the relationship banker, promptly assisted me and made my day much better. Thank you, Donnie. I wish you well.”
“I've always had a good experience at every Prosperity and this one is no exception. Laura, my favorite teller, is always helpful and friendly. I will definitely come back to this location!”
“I can’t thank Chase Bank enough for the way they helped me during a really difficult time after my mother passed away. Closing out her account and making sure the funds were properly returned to the pension system could have been a stressful, confusing process — but the staff here handled it with patience, professionalism, and real compassion.
They walked me through each step clearly, answered all my questions, and made sure everything was done correctly so I didn’t have to worry about mistakes or delays. In a moment when I had a lot on my plate, their support took a huge weight off my shoulders.
I truly appreciate the kindness and efficiency they showed, and I would recommend this branch to anyone who needs banking help, especially when dealing with sensitive family matters.”
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“Best banking experience I’ve ever had! I needed to open a bank account on a Sunday, and they were actually open. The team was incredibly friendly, got me and my wife set up right away, and made the entire process quick and easy. The best part? My funds were available immediately. Outstanding customer service from start to finish. Highly recommend!”