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“It is always a pleasure conducting business at this bank . The staff are always helpful, friendly, and professional. They really get to know you and treat you like a close friend or family member....especially Miss Anna, she goes above and beyond to assist you with your needs or will find another resource if needed. It is always wonderful to see her beautiful smiling face!”
“Went in to open a new checking account. Tyler was easy to work with and knew his product. He helped guide us through the various choices we had. Great start to a new banking relationship.”
“Do NOT bank with Credit Union Of Texas, since banking with them they have continuously fired and re hired mass people and nobody absolutely nobody knows what they’re doing. They offer you a skip a pay for the HOLIDAYS send you a text tell you, you qualify and all the ENTIRE time it is as if you are actually doing you’re own skip a pay when THE BANK is giving it to you! And then after years of setting you up on this SCAM of a HOLIDAY SKIP A PAY they will then tell you, you have had too many you no longer qualify. Excuse me? You guys were the ones telling me in the beginning IT DOES NOT COUNT AGAINST YOU it’s a HOLIDAY skip a PAY. That’s like WALMART saying the SUGAR is FREE and then arresting you for taking what they offered! AND NOBODY CARES because it’s not their credit! THE BANK AND THE EMPLOYEES LIED and SCAMMED me for years and SET ME UP! I feel defeated and devastated and to make matters worst look at the message from the photo! DO NOT BANK with them or finance your car! Jared the District Manager does not care about the MEMBERS at all and to make matters worst I was continuously told since December 1st he would call and the issue would be resolved just for today on the 23rd during an ice Storm that they can’t acknowledge what they offer! Worst bank ever I suggest you go through Navy FCU or RBFCU much better financing and banking! Learn from ME! Very high turn over rate and all they do is LIE! I have reported them to the BBB and FTC nobody should get done nor treated the way I was treated! They continued to lie and not resolve the problem at all! The entire BANK is a FRAUD! 5 stars to warn YOU because nobody warned ME! And the banking part is even worst you’ll get an over draft fee because their system is not updated and process payments very very late! Go to a better bank and thank me LATER save yourself! And don’t even try to contact MEMBER SERVICES nobody knows what they’re doing! Remind you I’m not a new MEMBER I’ve been a MEMBER since 2019 and they DONT CARE RUN FAR AWAY from this BANK they will ruin your credit and your LIFE!”
9AM - 5PM
1010 W Exchange Pkwy Suite 2170, Allen
Banks
“I did not catch their names but the staff here was AMAZING!!! Well, I only interacted with the woman there, but I’ve never been treated with such kindness before from a representative!! She was efficient, saved me from closing an account, and even noticed my upcoming bday! This will be my location from now on! Thank you ma’am. Someone broke into my car last night and you never know what people are going through so a little went a long way today! Thank you!”
“It is such a breath of fresh air to do business with an institution that you can pick up the phone and talk to a human being. As a business owner, it amazes me how disconnected the rest of the banking industry has become. Thank you, Brian Dale, and the rest of the team at CBTX for being there!”
“Excellent customer service, very personable, always willing to go above and beyond, also very professional! Prosperity Bank treats their clients like banks used to treat clients, almost like family. We highly recommend Prosperity Bank!!”
9AM - 5PM
384 E Stacy Rd, Allen
Banks
“Jacob Douglas and his entire staff at the Stacy road location always go above and beyond for my business and personalAccount. I wish I could’ve switched over many years ago”
“Exceptional Experience at Bank OZK – Thanks to Hana De Silva
We had a truly outstanding experience at Bank OZK thanks to Hana De Silva, Consumer Banking Relationship Specialist. Her professionalism, knowledge, and warm approach made all the difference. Because of her excellent service, we decided to open both a checking account and a CD account with the bank.
Hana took the time to understand our financial needs and provided clear, thoughtful guidance throughout the process. Her dedication and attention to detail gave us complete confidence in our decision. She is undoubtedly a great asset to your team, and we are grateful for the exceptional support she provided.”
“Zoe and Her trainer (April I think) helped me get my account issues resolved. I had a lot of money missing and I was honestly stressed and worried it wouldn’t get fixed but they were attentive and took care of my problem swiftly. Thank You!
P.S the greeter at the desk was also very helpful and kind
Happy Holidays!”
9AM - 5PM
498 E Stacy Rd, Allen
Banks
“I highly recommend Frost Bank for anyone seeking a reliable and customer-oriented banking experience. Their combination of excellent service, competitive financial products, and community involvement makes them a standout choice in the banking industry. Whether you’re looking for personal banking solutions or business services, Frost Bank is well-equipped to meet your needs.”
9AM - 5PM
792 S Watters Rd, Allen
Banks
“Been with Bank of Texas two decades. Easy going employees immediately put one at ease. So impressed with one young man, I gave him my website in hopes he tells others to acquire one of my books. jpennington-book-videos.square.site”
“Became an Advancial member in May 2022. Thus far, the credit union has been very accommodating and financially productive, hence the FIVE-star review. Hoping this relationship continues and grows in the future however, reserving final judgement until I see how my specific situation shakes out over the next year or so ... many thanks!”
“Fantastic experience, the most helpful and professional people I have encountered in a bank.From the young gentleman that opens the door to the person that greets you.”
“Hello. I really like frost bank that’s the nearest to me and very friendly employees, and clean place outside and inside as well and always take care of me …. At every visit but I wish this location in Allen, Tx on mcDermott was open on Saturday at least for a few hours inside……”
“I came to this bank to set up estate accounts for my recently departed parents. I spoke with Jay Bowen, and he helped me take care of everything. He was professional, and sincere in how he worked with me and worked hard to make it an easy process. Jay was wonderful to work with and I would recommend this location to anyone. I had recently gone to the Irving location and they did not know what they were doing. Jay made it a very smooth process. I appreciate it very much and hope to continue working with PNC and Jay for the foreseeable future. Thank you. Balduino (Nino) Arzon.”
“I have been to this branch location numerous times. Kimberly R. & Parveen A. have assisted me, and answered all my questions. They are very knowledgeable, courteous, and professional. Also, a positive shout out to everyone else who works there including Jasmine who I met, and talked with, May 23, 2025. Great customer service. Thank you all!”
“Went in was a lil bit scared but confident at the same time mr Kennth was so helpful made me gain a sense of confidence literally we shared some great vibes his energy was amazing he really taught me a lot of things I didn’t know he deserve an award for great l customer service skills”
9AM - 5PM
1204 N Angel Pkwy, Allen
Banks
“Monica Villanueva was pleasure to work with opening a new account for my wife. Friendly, professional, excellent customer service. I recommend this branch highly in the Allen area than other branches around. If you are scheduling, look for Monica!”
9AM - 5PM
404 E Stacy Rd, Allen
Banks
“Anna made my day. I had a small issue but Anna came up with a great solution and my experience went from ok to amazing. She proceeded my deposit in a timely manner. I felt valued, I felt like someone cares about how I felt. This is my second loan with RBFCU and I am glad I didn’t go with the competition. Thank you genuinely to Anna and to my teller.”
“Love this bank! Always fast and friendly service! They even go above the norm! The other day I left my debit card in the drive-through and went onto work. Caleb was amazing, he called me at work to let me know that he had my card so that I wouldn't worry! What bank does this! Thank you Regions for your 15 yrs of awesome service!”
“I would like to express my sincere appreciation for Ashraf’s assistance. Her warmth and patience make a significant difference in our experience. She consistently goes above and beyond to support us with all our needs.
Her excellent customer service played a crucial role in our decision to transition our banking from Wells Fargo, where we had been for ten years, to Chase. Ashraf is undoubtedly a valuable asset to your team.”
“I've been using this location and the one in Allen for over a year now. I'd like to give kudos to Elda, she is professional, positive and supportive for my banking needs. I could not do it without her!! Thank you!”
9AM - 5PM
1005 W McDermott Dr, Allen
Banks
“The team at Truist is great. I'm not very financially savvy but I always get more than enough help. They really care about doing things correctly and always go out of their way for me.”
“I can’t thank Chase Bank enough for the way they helped me during a really difficult time after my mother passed away. Closing out her account and making sure the funds were properly returned to the pension system could have been a stressful, confusing process — but the staff here handled it with patience, professionalism, and real compassion.
They walked me through each step clearly, answered all my questions, and made sure everything was done correctly so I didn’t have to worry about mistakes or delays. In a moment when I had a lot on my plate, their support took a huge weight off my shoulders.
I truly appreciate the kindness and efficiency they showed, and I would recommend this branch to anyone who needs banking help, especially when dealing with sensitive family matters.”
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“The Branch Manger at this location is The Best!! Takes the time to Always Connect with Everyone who she helps and always has a Smile and Great Customer Service Skills!”