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“Monira is one of the most beautiful and amazing representatives at WoodForest. She is always curteous and most willing to assist you with any questions or concerns. She makes my visit very special in every way! I am grateful to do banking here at this branch.
Sincerely,
L. Wheatley”
“The Branch Manger at this location is The Best!! Takes the time to Always Connect with Everyone who she helps and always has a Smile and Great Customer Service Skills!”
“Poonam took care of replacing my debit card and fraudulent charge to my account within minutes. Great service, smile, and answered all my questions. Thank you, Poonam & Texans Credit Union!!”
“I’ve been banking at Texans for over 10 years. Always friendly. Always helpful. Impeccable service in-person, online as well as over the phone. They treat you like family.”
“Ella is the most exceptional person at the bank, consistently friendly to people, exhibiting a great attitude, always smiling, I love everything about her, she's very cool.”
“Do NOT bank with Credit Union Of Texas, since banking with them they have continuously fired and re hired mass people and nobody absolutely nobody knows what they’re doing. They offer you a skip a pay for the HOLIDAYS send you a text tell you, you qualify and all the ENTIRE time it is as if you are actually doing you’re own skip a pay when THE BANK is giving it to you! And then after years of setting you up on this SCAM of a HOLIDAY SKIP A PAY they will then tell you, you have had too many you no longer qualify. Excuse me? You guys were the ones telling me in the beginning IT DOES NOT COUNT AGAINST YOU it’s a HOLIDAY skip a PAY. That’s like WALMART saying the SUGAR is FREE and then arresting you for taking what they offered! AND NOBODY CARES because it’s not their credit! THE BANK AND THE EMPLOYEES LIED and SCAMMED me for years and SET ME UP! I feel defeated and devastated and to make matters worst look at the message from the photo! DO NOT BANK with them or finance your car! Jared the District Manager does not care about the MEMBERS at all and to make matters worst I was continuously told since December 1st he would call and the issue would be resolved just for today on the 23rd during an ice Storm that they can’t acknowledge what they offer! Worst bank ever I suggest you go through Navy FCU or RBFCU much better financing and banking! Learn from ME! Very high turn over rate and all they do is LIE! I have reported them to the BBB and FTC nobody should get done nor treated the way I was treated! They continued to lie and not resolve the problem at all! The entire BANK is a FRAUD! 5 stars to warn YOU because nobody warned ME! And the banking part is even worst you’ll get an over draft fee because their system is not updated and process payments very very late! Go to a better bank and thank me LATER save yourself! And don’t even try to contact MEMBER SERVICES nobody knows what they’re doing! Remind you I’m not a new MEMBER I’ve been a MEMBER since 2019 and they DONT CARE RUN FAR AWAY from this BANK they will ruin your credit and your LIFE!”
“I have had several loans with Height Finance including one just this week. They are so easy to work with and Kelly did an excellent job of communicating with me each step of the process. I have worked with 3-4 different people and the experience is always the same, very friendly and helpful. Thank you Height Finance!”
“I’ve had a great experience with Woodforest Bank. The staff is consistently friendly, professional, and genuinely helpful. They take the time to explain things clearly and make banking feel easy and stress-free. Whether it’s opening an account or handling day-to-day transactions, the customer service has been solid every time. I really appreciate the personal touch and efficiency. Highly recommend this location.”
10AM - 6PM
6000 Coit Rd, Plano
Banks
“I wanted to take a moment to sincerely thank you both for the outstanding service I received today. Walking into the Woodforest branch inside Walmart on Coit Road, I was feeling completely stuck trying to access my account after not receiving the temporary password email.
Elham and Isabella, your patience, professionalism, and willingness to truly listen made all the difference. You both quickly understood what I needed, took the time to walk through the issue, and went the extra step to call and resolve it efficiently. What could have been a frustrating situation turned into a smooth and positive experience because of you.
I genuinely appreciate your help and the care you showed. Please keep up the great work—you represent your team exceptionally well!”
“This branch is wonderful. Staff is very attentive and helping all the time. They always make you feel special with the smile on their faces. It’s been a pleasure coming here and interacting with these awesome group ladies. Thank you Wylie Woodforest bank.”
“Mackenzie Macfarlane has excellent customer service skills as well has lots of patience. She stayed on the line with me until I was able to log into their new banking system. She is extremely prepared as well as professional and I enjoyed talking with her.”
“Hello there just wanted to brag about this bank is a very generous kindness and family banking i love it the stuff are very professional and genuine ladies love ❤️ it love ❤️”
“We had a very positive experience at Texans Credit Union thanks to April Weaver. Initially, there was some confusion regarding opening a new account because of a previously closed account with a small outstanding balance. Rather than simply ending the conversation there, April remained professional, courteous, and willing to look into the situation further.
She took the time to research the issue, explained the available options, and helped us find a solution. We were able to pay the outstanding balance, and she advised that a new account could be opened after the required waiting period.
We truly appreciate April's patience, professionalism, and excellent customer service. She treated us with respect throughout the entire process, and it's employees like her who make a lasting impression. Thank you, April, for going the extra mile to help!”
“Mihir helped me with my commercial loan needs, and it was a great experience working with him throughout the entire process. He was extremely helpful, knowledgeable, and professional. More importantly, he clearly understands the industry, knows exactly what needs to be done, and follows through to get the job done efficiently. He is very clear on the requirements, highly focused, and committed to delivering results. I would highly recommend him to anyone looking for reliable commercial CRE loan assistance.”
“This branch is exceptionally managed. Emma does an incredible job. The employees Taylor, Crystal, Lessie, Natalie, Porsha are amazing. They are very friendly & the service is outstanding. A great place to do all of your financial responsibilities. They have very competitive rates for all type of loans as well.”
9AM - 5PM
6551 S Custer Rd, McKinney
Banks
“I am delighted to express my gratitude to Bank OZK for a truly remarkable experience. Banking specialist Ishwari demonstrated exceptional professionalism and was extremely helpful throughout our interaction. Thank you again, Bank OZK!”
“Ms. Takaria is a young, positive and progressive young lady. An amazing personality and disposition. Her smile is captivating! She is always diligently working to provide
impeccable customer service to each customer. Happy Bank, you are extremely blessed and fortunate to have this employee as part of your team.
Mrs. Smith”
“Do NOT bank with Credit Union Of Texas, since banking with them they have continuously fired and re hired mass people and nobody absolutely nobody knows what they’re doing. They offer you a skip a pay for the HOLIDAYS send you a text tell you, you qualify and all the ENTIRE time it is as if you are actually doing you’re own skip a pay when THE BANK is giving it to you! And then after years of setting you up on this SCAM of a HOLIDAY SKIP A PAY they will then tell you, you have had too many you no longer qualify. Excuse me? You guys were the ones telling me in the beginning IT DOES NOT COUNT AGAINST YOU it’s a HOLIDAY skip a PAY. That’s like WALMART saying the SUGAR is FREE and then arresting you for taking what they offered! AND NOBODY CARES because it’s not their credit! THE BANK AND THE EMPLOYEES LIED and SCAMMED me for years and SET ME UP! I feel defeated and devastated and to make matters worst look at the message from the photo! DO NOT BANK with them or finance your car! Jared the District Manager does not care about the MEMBERS at all and to make matters worst I was continuously told since December 1st he would call and the issue would be resolved just for today on the 23rd during an ice Storm that they can’t acknowledge what they offer! Worst bank ever I suggest you go through Navy FCU or RBFCU much better financing and banking! Learn from ME! Very high turn over rate and all they do is LIE! I have reported them to the BBB and FTC nobody should get done nor treated the way I was treated! They continued to lie and not resolve the problem at all! The entire BANK is a FRAUD! 5 stars to warn YOU because nobody warned ME! And the banking part is even worst you’ll get an over draft fee because their system is not updated and process payments very very late! Go to a better bank and thank me LATER save yourself! And don’t even try to contact MEMBER SERVICES nobody knows what they’re doing! Remind you I’m not a new MEMBER I’ve been a MEMBER since 2019 and they DONT CARE RUN FAR AWAY from this BANK they will ruin your credit and your LIFE!”
“Brian - the commercial lending officer is awesome and so is the whole team. Angela Underwood and Alixx are awesome too. Took care of my business banking with ease. Very knowledgeable staff and great lending rates and partner. They will work with you and curate a personal solution for you. Definitely will be spreading the word among my friends to recommend them.”
9AM - 5PM
1010 W Exchange Pkwy Suite 2170, Allen
Banks
“I did not catch their names but the staff here was AMAZING!!! Well, I only interacted with the woman there, but I’ve never been treated with such kindness before from a representative!! She was efficient, saved me from closing an account, and even noticed my upcoming bday! This will be my location from now on! Thank you ma’am. Someone broke into my car last night and you never know what people are going through so a little went a long way today! Thank you!”
9AM - 5PM
384 E Stacy Rd, Allen
Banks
“The best of the best! A boutique experience with unmatched service and attention to detail. Jacob’s leadership is truly exceptional—I’m a customer for life.”
9AM - 5PM
225 S Custer Rd, Allen
Banks
“Excellent customer service, very personable, always willing to go above and beyond, also very professional! Prosperity Bank treats their clients like banks used to treat clients, almost like family. We highly recommend Prosperity Bank!!”
“First of all, they have very good customer service—they are very welcoming to customers. Today I went there to complain about my card since it’s been 3 weeks and I still haven’t received it, but Moom helped me a lot and explained everything clearly. They also taught me how to use the wallet on my phone. I will give them 5 stars. Thank you, Moom”
“Recently needed an auto loan. NCU had the best rates. Applied online and instantly approved. Shanda McCullough was then assigned as my loan officer - what a blessing! Shanda is responsive, informative, helpful, polite and just amazing. All my questions were answered promptly and thoroughly! Had a hiccup with the dealership but Shanda immediately helped me to adjust. I can't even think of any constructive criticism for Shanda - she is definitely 6 out of 5 stars in my book!”
10AM - 5:30PM
240 Legacy Dr # 210, Plano
Banks
“I have been a customer of Golden Bank Plano for a long time.
I would like to recommend this bank for anyone who wants to open a new bank account, because of the following reasons.
Staff : knowledgeable, efficient, patient, and professional
Environment : friendly, and clean
Location : convenient Its location is in the shopping center”
9AM - 5PM
1054 W Bethany Dr, Allen
Banks
“Exceptional Experience at Bank OZK – Thanks to Hana De Silva
We had a truly outstanding experience at Bank OZK thanks to Hana De Silva, Consumer Banking Relationship Specialist. Her professionalism, knowledge, and warm approach made all the difference. Because of her excellent service, we decided to open both a checking account and a CD account with the bank.
Hana took the time to understand our financial needs and provided clear, thoughtful guidance throughout the process. Her dedication and attention to detail gave us complete confidence in our decision. She is undoubtedly a great asset to your team, and we are grateful for the exceptional support she provided.”
9AM - 5PM
498 E Stacy Rd, Allen
Banks
“The Energy is so Warm and pure . I really appreciate the Beautiful customer service from the warm welcoming as well leaving . They took care of everything quickly and professionally! Thanks Sidney and the whole team that is there.”
“I met with Sejal this morning to learn about some new programs I was eligible for. She was very attentive and clear explaining exactly what my benefits from these programs would be. All in all, a wonderful experience.”
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“This branch is awesome and my favorite banking location I’ve ever used. The staff at the front service desks Stephen, Joana, Dipo, and Negar are all very personable and friendly. I always enjoy going inside to make my deposits and am always greeted with smiles and friendliness. They have built a great team at this location!”