-
December 2023 by Luke Williams
The store needs to be out of business. At least that lady everyone says is disrespectful. Disgusting and unprofessional
-
December 2023 by Lathashree Br
The worst ever experience in the store and would recommend everyone to be careful with the LADY. She is so rude with the customer and harassing. I asked for the receipt for my purchase and she is saying I can’t give you now and I can call the security guy if you want to talk anything else. If store in charge is reading this please replace her to save your customers
-
December 2023 by Stephanie Hudgins
I went in here today around noon with my two little boys. It was my first time in. My 2 year old dropped his pretzel on accident; picked it up and used a napkin to wipe the floor— good as new. The lady, who had ignored me the entire time I was in the store, called out in the most aggressive and accusatory tone, “Did you just throw crumbs all over my floor?” I looked around kind of shocked and said, “No, I don’t think so…” seeing as I had literally just wiped the floor. She stomped over and said, “Oh really? You sure about that?” And got up in my face. I turned around and left before I said something nasty, but it was the rudest interaction I have had in years. Based on the reviews, she’s this way a lot. Horrible attitude. Amazed this store is in business with an employee like that. No wonder the store was completely empty. Will never return.
-
November 2023 by Abraham Ventura
Great price, terrible lady. She was being rude and yelling to other guest in the store while also trashing talking them under her breath. Everyone is talking about the same person in these reviews. If she was gone it would be perfect!
-
November 2023 by pavan kumar
Lady in the store is very mean, would never go to this store and highly suggest to avoid this store - as I am surprised to have same experience like other reviews posted about the store representative. Looks like owner doesn’t care for fix the situation or she might be the manager responding to these reviews.
-
November 2023 by jazlyn marie
lady was cool until i was trying on a ring to make sure i liked how it looked then she assumed i was gonna steal it and started watching me and following us around the store. not necessary, i could buy the whole store
-
November 2023 by Down Toearth
I wish I was never walk in to this store the lady at the counter was rude she look at you like you gonna steal those low quality jewelryGet some at Walmart better quality better service
-
September 2023 by Damanpreet NAGRA
The lady at the counter was so rude i was gonna buy the earrings but her attitude made not to spent any money so i end not buying anything.
-
July 2023 by Rajani Vaddepalli
Good collection
-
July 2023 by Roselyne M
I had an amazing experience visiting the store location at the Allen Premium outlet. The customer service was outstanding.The store manager Paige ;went above & beyond to help us find the perfect items. I was so pleased with the service I received today.
-
July 2023 by Michela Manga
Got helped by the store manager Paige she was very good helpful with picking out jewelry and even better at ear piercing. She really helped through the process of my first piercing.
-
April 2023 by Paige LiL BiT (Angel Baby)
Amazing new Boutique, so many accessories to choose from! I can find accessories for any occasion and at a great price!! So glad I found it!
-
March 2023 by sushreeta mishra
I have visited this store twice and met the same lady at the counter and she is the worst I have ever experienced. She was cursing us at the counter in a low voice when we were billing. So we asked her what is that she is trying to say, she replied “if I wanted to I could have talked out loud”. She stared at us angrily when we asked her about the deals, which happened both times. This lady is extremely impolite and gives zero consideration and respect to customers. It’s ridiculous and undeserved. She doesn’t deserve to be working at this store or any place, not with this attitude! I am never going to visit this location again.
-
February 2023 by Saswat
Super rude store person at the counter. Her name is Erica. She was not welcoming at all and was constantly rude and yelling. When we asked her why she was being mean multiple times, she said "this is how I am". Mgmt should seriously action on her.
-
February 2023 by Michelle S
We came into Lovisa in the Allen, TX outlets after a 7 hour drive from South Texas. Paige was ABSOLUTELY awesome!!! She was very informative, friendly, very knowledgable on jewelry. We hade a great purchase and walked out with two piercings for my daughter and I as well! We are definitely going back! Thank you for excellent customer service Paige!! You ROCK!!
