Petco is a health and wellness company focused on improving the lives of pets, pet parents, and their own partners. The Allen Petco store located at 816 W Mcdermott Dr. offers a broad range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The highly qualified professionals at Petco provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for your pets. Customers can enjoy savings when shopping online and picking up in-store or on repeat delivery orders. Customers have had positive experiences at this Petco location, praising the knowledgeable and helpful staff. Claire in the aquatics department was praised for her expertise and friendly demeanor, while EJ was commended for her patience and willingness to answer questions, even for a young customer. Paul, the expert in the fish and reptile section, was singled out for his thorough knowledge, genuine care for the well-being of customers' pets, and passion for the animals in his care.
The Allen Petco staff are courteous and helpful whenever I need pet supplies. The Vetco staff are compassionate and comforted me in sharing their own pet stories. Dr. Lacey took time for my concerns for my 14 y/o feline Dottie who is in hospice.
March 2026
The lady I talked to at the grooming counter was soooo RUDE and had the biggest attitude. She does NOT need to work in customer service if thats how she talks to customers. I did give 3 stars though because I bought toys and treats for my dog and a different lady at the main cashier part of the store was very nice and friendly.
March 2026
The Petco employees at this location are always really great and helpful and today we brought our puppy Zelda, 80 lb German Shepherd / Husky mix, to get groomed and Benjamin did an amazing job. He was polite and took great care of our girl while they had her. She looked and smelt amazing!
