-
February 2024 by Synne Magar Ferguson
Was there early so wasn’t really awake. I remember how sweet and kind the cashier was. She helped me change the phone number on my account. Everyone at my local store is always very helpful, courteous and kind. I don’t really like going enywhere else.
-
February 2024 by Melinda S.
After searching high and low for a canine training program, I found an exceptional, affordable program at Petco. After speaking with Laura (one of their certified trainers who is a qualified AKC Canine Good Citizen evaluator), is why I chose this specific location. From day one, the experience has been nothing short of positive. Laura's dedication, knowledge, and passion for training are impressive. Whether you're seeking a starter program or an advanced one, I wholeheartedly recommend Petco's training program. The professionalism, personalized attention, and results speak volumes. TIP: Sign up for their rewards program. If you're going to spend hundreds of dollars on training -- get those reward points! This type of training is required for me to have the ability to share my two Maltese pups for tasks like visiting schools, children's hospitals, and nursing homes. This program not only addressed basic commands but also emphasized socialization, impulse control, and appropriate behavior in various environments. I'm delighted with the progress my pups have made thus far, and I have full confidence that they'll be successful as "comfort dogs." For those interested in following my pups as they progress through this program, feel free to join their Facebook group called: "Tiny Little Helpers." Get it? Tiny Tina and Little Lisa as helpers. Awwwwww!!
-
February 2024 by Kathryne Kimball
I wanted to purchase merchandise but the store charged for bags. Having to navigate a busy road with a dog and hanging on to a plethora of toys and treats seemed extremely dangerous. So I did not purchase most of what I had planned to purchase and instead decided to order from Amazon who does not charge for bags, boxes, or shipping.
-
January 2024 by Nickolas C
Great selection and staff that is ready to help and answer questions with a smile!
-
January 2024 by Erica Boscio
Excellent vet and vet tech. Great with us and our fur baby.
-
January 2024 by Isabel Liu 劉瑞音
Love the friendly Petco staffs here in Allen.
-
January 2024 by Janaina Barbosa
Everything alright! ??
-
January 2024 by Kevin Bullington
Had to wait 10 minutes at cash register no one at front of the store could help . None of cash registers were manned. When ask assistant if he possibly ring up sale. He told me to wait a minute. This was after 10 minutes of standing there.
-
January 2024 by Selena moon
Very nice I called to ask about medicine for my cat and they were super nice they prepared it and bring it for me to the counter and they waited.thank you for tje help she is much better now
-
January 2024 by Christopher Tice
It was very informative and very helpful
-
January 2024 by Victor Trujillo
Very attentive personal
-
December 2023 by Dorian Webster
Always greeted well with great service. This is my go-to place for my pets.
-
December 2023 by David Boner
Went in just to have the dog's nails done. And you could tell this place has a lot of nice features.. Very friendly employees here.
-
November 2023 by D L
Been to this location many times and Paul is always very helpful, armed with all the info I need to help me make the right choices for my pups. Patient with my questions. Helped me find a dog food that won’t give my dogs stomach issues! Give this guy the kudos he deserves for consistently great customer service!
-
November 2023 by Michael Maxey
Petco recently instituted a policy of charging $0.10 for a plastic bag to carry out a purchased item. This is a good step to show onlookers every piece of plastic counts. What I don’t agree with is your employees providing, unsolicited and free of charge, disapproving looks and body language if a reusable bag is presented by the customer which bear the logo of a competitor like Pets Mart, or Pets Supply Plus, for example. The goal of your policy is to reduce plastic waste and to additionally offset the overhead cost of customer packaging. It would go a long way to educate your employees that the policy for plastic waste and overhead reduction is being fulfilled and the competitors shopping bag being presented is a reminder that your customer choice was to spend their money with Petco.
