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“Store no.7780... very cordial and helpful young man Joaquin Quintanilla (employee). I was very impressed with his service... he's an asset to your company... Linda Hernandez”
“Oscar was amazing at helping me out in less then 5 minutes everything went well & was able to make it on time to work would highly recommend anyone this location. Overall good experience!”
“(Translated by Google) Excellent service and attention from your staff, very good hours and ample parking(Original)Excelente servicio y atención de su personal, muy buenos horarios y amplio estacionamiento”
“This place got it together I love going dropping off my packages with no problem always with a smile on their faces and have no complaints whatsoever keep up the great work 🙂”
“Customer service was amazing first off! Osmara and Bri were amazing! Had such a complicated shipping order for a graphic card and they helped me achieve the standards the company needed. Thank you for all your help!”
“(Translated by Google) The person who attends you is very kind, always helps you fill out your letters for delivery... the prices are reasonable.(Original)La persona q te atiende es muy amable siempre te ayuda a llenar tus cartas para envío..los precios son razonables.”
“I have been sending my parcels here for more than 10 years, they are very accessible and very attentive, they can also send the mcia to Monterrey although I prefer to come to McAllen to do shopping, Highly recommended”
“Tired of long lines??? Tired of not being greeted with a smile ??? Come and join South Texas Pack and Ship great team. Where customer service is our priority 😊”
“Very nice and very kind people.
My truck's airbag suddenly malfunctioned on Saturday evening. Oscar tried to solve all my problems with one call, even though it was a long weekend and late Saturday evening. Very good my friend, I will always remember you and I also tell my other truck brothers to definitely give him a chance to serve.”
“Since day one, my husband and I have absolutely loved the service! The shipping is so fast, and I love how quickly my clients receive their orders. Everyone is always so sweet, friendly, and helpful!
I highly recommend this place to anyone looking for great service and fast shipping!
Thank you, MAIL IT! ❤🙏”
“Easy to get to this location. A little slow since they were having issues with connecting to UPS. Admittedly, they'd lost power overnight. I will be back next time I have shipping needs.”
“I had a great interaction with Estes here in Pharr, TX. My package was delivered to a local Estes warehouse on a Tuesday but was technically scheduled to be delivered to my home several days later. The clerk, Nicholas, was able to contact the original shipping company to assist with locating the package to see if I could get the package earlier. Anyone who has ordered something with a long shipping period knows how satisfying it is to get their order quicker than scheduled, especially if it’s an expensive item.
Sometimes customer service is like getting a door shut in your face as if you were an inconvenience. But I had the opposite experience here. I appreciate Mr. Nicholas making the contacts that he did and the follow-ups to help me out.”
“I was having issues with the shipping but the main gentleman that was working there was very kind and understanding and helped me solve my issue quickly. Thank you so much !”
“Shipped packages, courteous, friendly and fast service, paid with debit card. Also, had a legal document notarized by Victor Galvan, for $10. Notary service is cash only. I will probably bring my side chick here the next time she needs to mail packages to Mexico.”
8:30AM - 6PM
2112 W University Dr, Edinburg
Shipping Centers
“I went on a Sunday when UPS stores are closed and it wasn’t difficult at all.
Go in and drop off package return with the cashier. Make sure to have your label printed. They do not print labels there.”
“Love this place, very convenient to where I live. They do charge for printing which is what I usually use them for as I never have ink. They have an adorable cat also!”
“I had an excellent experience at Staples thanks to a young employee named Bere (I may not be spelling the name correctly). Even though there were several orders ahead of me, Bere took the time to help me print a poster and patiently explained the different size and paper options available.
What impressed me most was the kindness, professionalism, and willingness to help. I never felt rushed, and Bere made sure I understood everything so I could make the best choice for my project. Great customer service like this is hard to find and deserves recognition.
Thank you, Bere, for going above and beyond and making my experience such a positive one. Staples is fortunate to have someone like you on their team!”
“Exceptional service!
Clean, accessible with ample parking.
Different shipping options with several different carriers and helpful, knowledgeable and friendly staff.
Used this place more than once and always impressed with the ease of use.
They have shipping supplies, all kinds of trinkets and greeting cards.
I highly recommend and definitely will be using this place again in the future.”
“I would like to give my highest praise and deepest appreciation to Ms. Christie Ramos for her truly exceptional customer service. From the moment I arrived, she demonstrated extraordinary patience, kindness, professionalism, and genuine care—qualities that are rare and invaluable. What made the experience even more remarkable was her ability to effortlessly manage the entire store by herself, all while 13 people were waiting in line, without once appearing overwhelmed or rushed.
Ms. Ramos handled every customer with calm confidence and respect, ensuring each person felt seen and valued. I was there for fingerprinting services and was experiencing difficulty with the machine. Ms. Ramos went above and beyond to assist me with fingerprint troubleshooting, taking the time to explain the process clearly and thoroughly until the issue was resolved. Her attentiveness and problem-solving skills were outstanding, and she never made me feel like a burden despite the demands placed on her.
Her performance is a textbook example of high-reliability organization principles in action—maintaining focus under pressure, prioritizing safety and accuracy, demonstrating resilience, and committing to excellence even in high-stress conditions. She showed remarkable situational awareness, adaptability, and accountability, all while delivering exceptional service with grace.
The store and the company as a whole are beyond blessed to have Ms. Christie Ramos. She embodies the epitome of what customer service should be. We truly need more wonderful, dedicated, and amazing people like her. She is an absolute asset, and her impact is felt immediately by everyone she serves. Ms. Ramos, if you read this, thank you for your amazing care and assistance.”
“Delivery driver was unable to deliver my package, this package was supposed to be next day air. I got to the FedEx store 15 after they had closed a driver leaving for the day called a manager on my behalf and she was able to get me my package. As it was a very important package that could not wait for the next buisness day. She was profesional in resolving my issue.”
Open 24 hours
212 North 23rd Street, Mcallen
Shipping Centers
“I have worked with the McAllen office (Danny & Diego)for a couple of years they are good at their work, constant communication during and after delivery of the load”
“The UPS Store in Mission is always so quick to attend to customers, even on their busiest days. The people there are amazing and always helpful. I do wish the store hours were a little longer — even an extra 30 minutes would help — but other than that, they take great care of all my Amazon returns and make the process very easy. ?✨”
“Staff willing to help! I needed a label to be printed and they gave me an email address to send it to. They printed it for me and taped up my box for me at no extra cost. FedEx usually treats me well, and its why I prefer them!”
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“Yvonne is the best!!! Super friendly and understanding , I see a couple people on here complaining about pricing, but small businesses need some kind of margin to be able to continue their services.”