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“Oscar was amazing at helping me out in less then 5 minutes everything went well & was able to make it on time to work would highly recommend anyone this location. Overall good experience!”
“Lyonel made my checkout super easy for my Amazon returns. This store is convenient to come to because of my location but I stay coming here because the staff is always so friendly and super helpful! Thank you Lyonel!”
“I have had a box here for many years. They have always been very professional, and we have never had a complaint. It's very convenient and they also have a cute selection of things for sale.”
“Excellent customer service! Staff is always friendly and helpful with questions. Great service with fingerprinting and store also has a good variety of gift items for purchase. Highly recommend The Mailing Store!”
“(Translated by Google) Excellent service and attention from your staff, very good hours and ample parking(Original)Excelente servicio y atención de su personal, muy buenos horarios y amplio estacionamiento”
“(Translated by Google) The person who attends you is very kind, always helps you fill out your letters for delivery... the prices are reasonable.(Original)La persona q te atiende es muy amable siempre te ayuda a llenar tus cartas para envío..los precios son razonables.”
“Tired of long lines??? Tired of not being greeted with a smile ??? Come and join South Texas Pack and Ship great team. Where customer service is our priority 😊”
“Shipped packages, courteous, friendly and fast service, paid with debit card. Also, had a legal document notarized by Victor Galvan, for $10. Notary service is cash only. I will probably bring my side chick here the next time she needs to mail packages to Mexico.”
“Easy to get to this location. A little slow since they were having issues with connecting to UPS. Admittedly, they'd lost power overnight. I will be back next time I have shipping needs.”
“I have been sending my parcels here for more than 10 years, they are very accessible and very attentive, they can also send the mcia to Monterrey although I prefer to come to McAllen to do shopping, Highly recommended”
“Nikki assisted me with my shipping order. She was very helpful. She was able to answer all of my questions and even personally picked up my order. This service was outstanding and above and beyond I recommend this UPS store to anyone in America.”
“I've visited about 4 or 5 times and will continue because of their Excellent service!...Friendly people!...And it is always clean and smells very nice! Thank you!”
“Mail Pak has some of the best customer service around! Every time I walk in, I’m greeted with a smile, and the team is always so kind and ready to help. I often have to send multiple packages out for work, and they’re always so patient and efficient with the process. It’s rare to find a place where everyone consistently treats you with that level of positivity and care. Highly recommend!”
“I'm am to thankful to the lady that helped me! She answered all my questions and helped me through the process! The was so nice tok! Excellent customer service!!!!”
“Happened to go in at a busy time. Found part of what we needed. Was hesitant about asking if they could help me maybe order what else we needed. Joe was at the register. I mentioned the line of people waiting and my hesitancy about asking, because of the line…Joe told me not to worry about the line and to let him know what I needed and he would help if he could! He could! Got me what I needed! Was patient and thorough! Thank you, Joe! And thank you, Staples! ??”
9:30AM - 3PM
1209 S 10th St, McAllen
Shipping Centers
“Everyone here was so nice and super helpful! I needed to print out documents and they were so patient with me. Very friendly staff from the moment I walked in I was greeted and helped within seconds. Highly recommend for your printing and shipping needs!!”
“I wish I had gotten the lady's name. She was friendly, helpful, and quick. In and out with no problems and that's cause I needed help with what I was sending out.”
“I went on a Sunday when UPS stores are closed and it wasn’t difficult at all.
Go in and drop off package return with the cashier. Make sure to have your label printed. They do not print labels there.”
“David at Pak Mail was extremely helpful when we needed to ship items to my husband's brother in California. When we purchased one box too large, David exchanged it for a smaller box easier to handle. When we finally got the boxes all packed (yes multiple boxes), he was helpful on which way was best to ship. We will recommend Pak Mail in this extremely convient location for handling any other shipments.”
“I had a great interaction with Estes here in Pharr, TX. My package was delivered to a local Estes warehouse on a Tuesday but was technically scheduled to be delivered to my home several days later. The clerk, Nicholas, was able to contact the original shipping company to assist with locating the package to see if I could get the package earlier. Anyone who has ordered something with a long shipping period knows how satisfying it is to get their order quicker than scheduled, especially if it’s an expensive item.
Sometimes customer service is like getting a door shut in your face as if you were an inconvenience. But I had the opposite experience here. I appreciate Mr. Nicholas making the contacts that he did and the follow-ups to help me out.”
Open 24 hours
212 N 23rd St, McAllen
Shipping Centers
“I have worked with the McAllen office (Danny & Diego)for a couple of years they are good at their work, constant communication during and after delivery of the load”
“Jose was awesome, great customer service! He helped me with my super heavy package over 100lbs! No hesitation he helped me out to get it inside my vehicle. Great customer service.”
“Sent a package to Canada and was getting notice that they would charge 220! Had to go through loops to be told to call the store I shipped from to correct this. But Kim was extremely helpful and resubmitted the correct information to customs and I'm very grateful for her. Thank you again Kim”
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“Yvonne is the best!!! Super friendly and understanding , I see a couple people on here complaining about pricing, but small businesses need some kind of margin to be able to continue their services.”