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“Excellent experience. Even though they were short on vehicles and personnel, the manager handled the situation perfectly. He was able to get us into a car right away, and the vehicle return went very smoothly.”
“Micheal is always a pleasure to do business with. This is one of the few places of business where I can go and see the same familiar faces. They make you feel at home at this avis location!”
“There were huge delays getting off our Princess Cruise. When we realised we wouldn’t make it before they closed we called and Mark agreed to stay open until we got there. Brilliant service, thank you Mark.”
7:30AM - 6PM
7126 W Broadway St FM 518, Pearland
Car Rental
“Employee was super helpful, I'm on the receiving end of an not at fault accident. However, the progress insurance company... did not want to upgrade my vehicle. To full size... I drive a truck. The but they were able to upgrade me for the same price... Mr Easy”
“I am pleased with the car and very pleased with the customer care and follow up. Rick is quick to help so there are no problems. He knows his way around cars and I appreciate his expertise.”
“first time needing to rent a car for an extended period of time. The staff at the friendswood location made it so much easier for me and were so understanding with my daily changes. Thank yall so much!!!”
“Budget hosed us. We made a reservation at Hobby for a car about a month ago and they
rented it to somebody else anyway. Booooo!!
Walked to Enterprise from our nearby hotel and asked if they had anything. Gabby, I think, helped us immediately and got us a van.
Within 30 minutes the van was available and we were on our way.
As we waited, people were coming in who had rented cars because their own cars were in wrecks. Each one had problems associated with their personal autos and repairs and were asking for rental extensions, which they got, no issues.
Everybody was leaving relieved.
It was a great experience and we will be sticking with Enterprise for our infrequent rental needs.”
Open 24 hours
1100 Hercules Ave, Houston
Car Rental
“I needed a wheel chair van to transport my aunt with dementia to and from her doctor's appointment. The driver "Mr. T" was amazing. He talked to my aunt to make her feel comfortable and played some music for her to enjoy the ride. I was waiting for my aunt at the doctor's office and they arrived right on time. I can't say enough great things about my experience with Windsor, specifically Mr. T, our driver.”
7:30AM - 6PM
421 Bay Area Blvd, Houston
Car Rental
“I made a reservation online the day before pick-up and prepaid also. When I showed up for pick-up it was very easy and quick and I spent approximately 10 minutes in location. The customer service was outstanding, as well.”
“Well so far "Mike" has not been very helpful for me this morning. I rented a car last night, paid in full online, and he now has no car for me. He actually had the audacity to say he couldn't talk to me on the phone because he had "customers in front of him". Probably the one he gave my pre-paid reservation to - and very interesting that someone who pays online is not a customer who is valued. I will never prepay for a car again. He cannot promise I would be refunded immediately ("call the 800 number" was his sage advice), and he could not promise to fill the reservation. It's a big city, I have a hard time believing he couldn't find another budget location to bring a car to service the reservation. Now I'm sure he was as charming as could be to the customer in front of him, but that certainly has not been my experience so buyer beware.eta - editing to 4 stars - ended up getting a very nice car that I kept for 2 weeks while mine has been in shop. It shouldn't have taken my husband going in to make that happen, but maybe the attendant was having a bad day. Willing to give another chance.”
8:30AM - 5:30PM
18160 Gulf Fwy, Friendswood
Car Rental
“The only reason in the world they got a four-star rather than five is because I'm trying to reach them on the phone right now and I'm getting no answer. Excellent service!”
8AM - 5:30PM
102 Gulf Fwy S, League City
Car Rental
“The associates at THIS location are impeccable! The service I’ve obtained from ALL their employees at this location in comparison to others is astonishing. KEEP IT THE GREAT SERVICE, LADIES!”
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“We had an outstanding experience with Enterprise Rent-A-Car in Alvin during our recent car repair. Our extended warranty company arranged a rental for us, and Anna, Alexis, and Tye went above and beyond to ensure we were well taken care of. Their communication before, during, and after the rental was truly exceptional. They exceeded all of our preconceived expectations by far. We have never experienced such amazing service and attention to detail with a car rental before. Highly recommend this team for anyone in need of a rental car!”