Coastal Eye Associates in Alvin, TX, is known for its exceptional eye care services, including cataract surgery and aesthetic treatments. The practice features a top-notch optical shop and emphasizes personalized care. Many patients appreciate the friendly and informative nature of the optometrists, particularly highlighting the thorough explanations provided by Dr. Demouchet and Dr. Moffett. However, reviews indicate that the front office staff can be less welcoming, with some patients experiencing unhelpful service when scheduling appointments or dealing with insurance inquiries. While the quality of eye care is often praised, there are concerns about the overall customer service, especially regarding the call center operations that lead to long wait times and communication issues. Patients suggest improving the scheduling process to enhance the experience. Despite these challenges, many loyal patients continue to trust Coastal Eye Associates for their eye care needs, valuing the expertise of the doctors while hoping for improvements in administrative support.
My husband and I have been having our eye health cared for at Coastal Eye Associates for years. Like for the entire 21st Century.
July 2025
Alvin I have been coming to this office for many years. Even when it was Alvin Optical. The optometrists are very nice. Personable. The upfront office staff are not very friendly. They act like they don’t want to be there.
July 2025
I appreciate the fact that Coastal Eye Associates was very thorough and they care about their patients.
