Ace Hardware in the area is a community-focused store committed to helping neighbors with personal service and quality products. Customers appreciate that the store often has items that larger stores may lack, such as screw tips for impact drivers. Staff members, including the manager, are known to go out of their way to assist customers, providing helpful directions when needed. However, some experiences have been mixed; one customer encountered difficulty finding seeds outside of grass seed during March, and another faced unhelpful service from a senior cashier, which affected their overall impression. Despite this, many customers find the staff to be generally helpful and friendly, with a few exceptions. The store is part of a larger network of over 5,000 locally owned Ace stores worldwide, dedicated to being "the Helpful Place" by offering personal service and expert advice to the community. Overall, the store strives to provide a convenient shopping experience with knowledgeable staff who aim to meet customers' needs.
We went to get some samples of some paint to paint the interior of my home.. We didn’t ask for or receive any help until we had picked out some colors and were ready to pay.. The staff were friendly and checked us out and we went on with our day..
June 2024
It looked like the store was going out of business. Empty shelves.
