1500 SW 15th Ave, Amarillo TX 79102
“05/24/25 - Leaking outdoor faucet. I needed help finding a set of washers or an entire new cartridge for my garden hose faucet. Lowe’s referred me to Everett’s because my faucet was too old (17 years) for their parts inventory. Everett’s staff not only had a washer and a handle for me, but they even took the time to re-thread my washer hold-down screw since I broke the old screw taking everything apart. Total cost? $2.60. Amazing! They saved me a bunch of money by not needing a plumber to install a new faucet. And the atmosphere was so friendly! I am so grateful that they were able to help me and do it with smiles on their faces.”
5807 Southwest 45th Avenue Ste 450, Amarillo TX 79109
“Ann, the store manager @ 45th went out of her way to help me get 3 rolling tool cabinets and was totally professional and so helpful while my husband was at the store and I was at another HF in town that was unwilling to help me.”
1616 E Interstate Dr, Amarillo TX 79103
“What’s not to love about harbor freight? The only thing I don’t care for is the management blasting loud music in the store. Very annoying while I’m looking.”
8511 Canyon Dr, Amarillo TX 79110
“We have a subscription for Dog food for every two weeks and this week we needed it sooner due to running out and the manager Shane and delivery driver Cory went above and beyond for us by taking the time to deliver to us earlier instead of picking it up. They always have the best service and people.”
820 Southwest 6th Avenue, Amarillo TX 79101
“Le tell yall I’ve never been happier with the service of any institution in Texas. Wonderful service and staff were incredibly kind. Doors are more expensive than I thought, but they were relatively cheap here, and I’m incredibly pleased with my new door. Thanks Jenkins windows for a wonderful door, and amazing service!”
1000 SW 5th Ave, Amarillo TX 79101
“Ran by the Barksdale's, good people. These folk know commercial doors, door frames, hardware, lockers, restroom accessories,ect like nobody's business. Outstanding product's, some of the very best on the market. I highly recommend these folks.”
4705 S Western St, Amarillo TX 79109
“There is a cashier named Tonya. A senior lady who is the rudest and most unhelpful worker I have ever encountered at an Ace store. I am a loyal Ace customer and recently moved to Amarillo. I quickly needed to shop at Ace having just purchased a home. I must give this rating in order for her to be coached on the excellent service Ace is known for. Hopefully she is trainable by you can’t fix misery! That said the other staff is as amazing as I am acustom to at any Ace store. Therefore my rating will increase from a 1 for her to a 4 for the benefit of the other great staff including the Gorg. Pup!!”
7400 Southwest 34th Avenue Unit 15, Amarillo TX 79121
“I believe the young man's name was Nick. I had several questions concerning push lawn mowers, and he was extremely helpful. I ended up purchasing an electric push mower. Have used it 3 or 4 times, and it does a fantastic job.”
5823 Canyon Dr, Amarillo TX 79110
“Not helpful. Hung up on me when they didn't know their material for kitchen and bathrooms.UPDATE: Management called me after leaving this review and made the situation right!”
3503 NE 24th Ave, Amarillo TX 79107
“My favorite hardware store in Amarillo hands down, I recently completed about the gates on the east side. Thankfully they are working on this issue, replied to my comment, and I am happy to be able to update my review.”
5000 Coulter Street South, Amarillo TX 79119
“I went for 2 items. Found a variety of both. Instock and ready to go. I did have to use my Lowes app to find a couple prices, but thats one of the advantages of having the app.”
3460 River Road, Amarillo TX 79107
“I recently had the pleasure of visiting Napa Auto Parts, and I cannot express enough gratitude for the outstanding service I received from two incredible employees, Omar and Bobby. Their dedication and commitment to assisting customers go above and beyond all expectations.From the moment I stepped into the store, both Omar and Bobby warmly greeted me with genuine smiles. Their positive and friendly demeanor immediately made me feel valued as a customer. Despite a busy store, they attentively listened to my requirements and dedicated their time to help me locate a specific item I was desperately searching for.Omar demonstrated exceptional product knowledge and took the time to explain various options, ensuring I understood every aspect before making a decision. His expertise was truly impressive and gave me confidence in my purchase. Moreover, his patience and willingness to answer my questions made the entire experience enjoyable and educational.Bobby, on the other hand, showcased their superb problem-solving skills. They delved into researching different solutions, leaving no stone unturned. Their dedication was palpable as they navigated through the store, consulted colleagues, and even proactively checked the inventory to find the elusive item I needed. It was clear that Bobby genuinely cared about finding a resolution for me, going above and beyond to ensure my satisfaction.What truly sets Omar and Bobby apart is their strong commitment to customer service. They treated me as more than just a transaction, making me feel like a valued individual with unique needs. Their unwavering patience and personalized assistance were remarkable, leaving me with no doubt that they truly have their customers' best interests at heart.I must also commend the teamwork and synergy between Omar and Bobby. Their collaboration and mutual support demonstrated their dedication to ensuring a seamless and exceptional customer experience. Their professionalism and genuine desire to help create a lasting impression that I will not soon forget.Napa Auto Parts, you should be proud to have remarkable individuals like Omar and Bobby as part of your team. Their dedication, expertise, and exceptional customer service have made a lasting impact on me. I would undoubtedly recommend this Napa Auto Parts location and specifically these two remarkable individuals to anyone seeking top-notch assistance and an enjoyable shopping experience.Thank you, Omar and Bobby, for your outstanding efforts, going above and beyond to assist me. You both have truly exceeded all expectations, and I am grateful for your outstanding service.”
4717 S Washington St, Amarillo TX 79110
“Excellent customer service! Hard to believe I was really having a problem finding treated fence lumber around Amarillo. A local specialty fence company suggested Sutherlands after no luck with all the very well known retailers. The lady over the phone, the cashier, and the man in the lumberyard were all VERY professional, kind, and fast in helping me. They didn't have the treated wood either but because of their service I ended buying cedar.”
6401 Lowes Ln, Amarillo TX 79124
“It's a good hardware store, if j you make a mistake they refund without hesitation. I shop a lot here, the people are great and eager to help you. With a smile!”
6080 Plum Creek Drive, Amarillo TX 79124
“I always love tractor supply! They always have anything i need from dog vaccines to even giving them a good bath and the staff are always super friendly and willing to help!”
2500 Soncy Road, Amarillo TX 79124
“There’s an employee named Magic (Mike), who was absolutely phenomenal. He spent extra time to help teach me about an outdoor faucet I was trying to fix that wasn’t turning off. He was very much a “dad type” but absolutely patient and wonderful explaining it all to me. Never once made me feel d*** or silly for not knowing. He was helpful and kind. The kind of person who obviously wants a customer to succeed in fixing whatever they are trying to do. I wish more employees were more like him.”
2410 S Georgia St, Amarillo TX 79109
“Nicholas and Grey are amazing at the pro desk they are super helpful and always have the best coffee waiting for me!! My favorite place to shop and my favorite cashiers in the country!!!”
5000 Coulter St, Amarillo TX 79119
“I love their selection. Their prices are already competitive but they also give a military discount. We recently got a new washer and dryer here and they had the best prices AND NEXT DAY DELIVERY! Nobody in town in doing that.”
2410 South Georgia Street, Amarillo TX 79109
“If you need paint match Mia is excellent. Has a good eye for subtle difference and then knows how to make the correct adjustment even when the match machine is acting up. Very pleasant as well.”
2500 Soncy Rd, Amarillo TX 79124
“After fighting with GE on a warranty issue for 14 months for my mother in law, I called and asked for the manager at the Home Depot she bought it at and literally spent 10 minutes on the phone with the manager, Amanda and automatically felt validated and heard. It’s not the biggest problem but it definitely shouldn’t turn into what it did and Amanda totally understood our frustration and was so sweet. Thank you!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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