Education Credit Union - Hillside has earned high praise from its members for its friendly service and helpful staff. Customers appreciate the welcoming atmosphere from the moment they walk in, with staff members like Bri providing excellent assistance, even helping with online banking issues. The credit union offers a smooth and easy process for loans, especially auto loans, with staff such as Wendy, Janie Williams, and Amy going above and beyond to meet members' needs. Members highlight how quickly and efficiently they can get approved and complete their purchases, often within an hour. Janie Williams, in particular, is recognized for her outstanding support, helping members secure their dream cars and assisting with various financial needs, regardless of credit history. Overall, Education Credit Union - Hillside is seen as a trusted, caring institution that provides personalized service and makes members feel valued, making it a preferred choice for banking and loans.
Keelee was fantastic to work with during a few loan processes. The whole group is personable and offers a great touch. Highly recommend working with them.
July 2021
The customer service is to slow and dont have enough people. I only get a hour for lunch. Take care of a customer and move on but one lady is talking to much instead of getting done and moving on to the next customer.
April 2021
The Hillside as a branch really is great, the facility is nice and clean, and the employees are very helpful and friendly. Big shout out to Jamie Williams, she worked tirelessly to help me out, and she's very good at what she does!
