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November 2025 by mia kane
went in today i love ja but some of the workers are so rude and not helpful!!!!!
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October 2025 by Francisca Sieber
Thanks for polishing my rings, but wow- the staff were so rude and off-putting. The experience was unwelcoming and uncomfortable. Disappointing for such a reputable brand. Smiling won’t kill you by the way, try it next time! :)
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October 2025 by Jeff Franks
Bought a really nice chain and cross
God bless them
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September 2025 by Mercedes Gutierrez
Alyssa was amazing she helped me find what I needed. She is so sweet!
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August 2025 by Katherine Crawford
Rude lady with braces. I went in to have charms soldered on and was completely discriminated against because of the way that I look. I was turned away. Luckily, I was handled with professionalism by customer service, and they happily sold me the jump rings I requested in store. I was turned away because I look a certain way. I wouldn't go here if you have visible tattoos. Avoid the C U Next Tuesday with braces at all cost. I've been a loyal customer for several decades and have a few thousand dollars worth of JA. What a shame to be treated so ugly by so-called Christians. I made a formal complaint as well. Do better!
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April 2025 by Mirna Fuentes
Extremely rude lady with brown hair and glasses. I came in to put charms on my bracelet and she was rude some were gifted to me and I was willing to pay to have them saudered on. I have been a loyal customer to James Avery for many years and this was the most ugliest experience I have ever had. I felt dismissed and was very disappointed with the way she treated me.
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September 2024 by Kelley Cooper- Cameron
I had a broken link in my bracelet and they handled it cheerfully and quickly
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March 2024 by Gary
Cool place!!
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January 2024 by Mrs Sleeplessnights
It’s sucks that they don’t have a one line system. If you pick the wrong line you can get stuck with convoluted guest in front of you while all the other lines move faster. You end up with a twenty to thirty minute wait unnecessarily.
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October 2023 by Carrie Brooks
Beautiful ❤️?
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October 2023 by Ed The Lich Master
Nice store with nice things! They did seem a little shorthanded so plan to be there for a little while
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September 2023 by H MR (Holly)
Joy waited on me and she was an absolute JOY! She made my first James Avery experience magical. I have wanted a charm bracelet for so long because my daddy gave me the plastic version when I was a little girl and now he’s gone so I wanted to represent him in a grown up charm bracelet…and necklace. I’m just in love with my new jewelry and the experience I had putting the pieces together. Thank y’all for being who y’all are. ❤️
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September 2023 by H MR
Joy waited on me and she was an absolute JOY! She made my first James Avery experience magical. I have wanted a charm bracelet for so long because my daddy gave me the plastic version when I was a little girl and now he’s gone so I wanted to represent him in a grown up charm bracelet…and necklace. I’m just in love with my new jewelry and the experience I had putting the pieces together. Thank y’all for being who y’all are. ❤️
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August 2023 by Gayle Roberson
I live james avery jewelry, great staff!
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August 2023 by Jasmine Silva
Staff is very rude. These 2 elderly people hated thier life and job. Don’t work there if you are going to mistreat people. Stay home instead.
