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“We are so thankful for Kali and everything she did to help us become homeowners! From day one, she was knowledgeable, responsive, and incredibly patient as they guided us through every step of the lending process. Kali took the time to explain everything clearly, answered every question we had, and worked tirelessly to ensure we made it to the closing table. What could have been a stressful experience felt so much easier because we knew we were in such capable hands.Kali and her teams’ professionalism, attention to detail, and genuine care for our family made all the difference. We always felt like they were cheering us on and doing everything possible to help us achieve our dream of homeownership. We had a unique situation and Kali took every step she could to get us into a home.
We couldn’t recommend Kali more highly! If you’re looking for a lender who is honest, dependable, and truly invested in helping you succeed, look no further. Thank you for helping make our dream a reality—we are forever grateful!”
“Crissy Aleman was phenomenal! She walked my husband & I step-by-step in the purchase of our home and was very thorough when answering our questions. I highly recommend her with your future mortgage.”
“Joe Sessions and his team made the home loan process effortless. He communicated often and was very responsive to my questions. Closing was quick and he was there to support me throughout the process. Highly recommend!”
“Ailisa & Jesse are AMAZING, caring people! They have helped me & my family in such an amazing way. I hope they know they are very hard workers and a blessing to us. I will forever stay here at this bank.”
“They streamlined the home buying process and offered knowledgeable and helpful guidance. Gina's contributions were outstanding, providing meticulous responses to our inquiries and displaying unwavering patience throughout.”
“If you’re searching for the Mortgage Lender A-Team, look no further than Spirit Mortgage!! Slade Hodges worked hard to ensure we received the best possible rate & loan terms for the purchase of our new home, but he didn’t stop there …To qualify for the purchase of our new home we had to sell our previous home, which proved to be an 83-Day endeavor. I will spare you the details but suffice to say, it was a nightmare. God put Slade Hodges in our life for a reason because it was his expertise, guidance, & positive reinforcement that helped us maintain until we FINALLY closed both properties.When you’re evaluating options for a Mortgage Lender, don’t forget to consider what an emotionally charged process home buying is & how invaluable having a Loan Officer like Slade Hodges could prove to be!!”
“I was in to purchase Visa gift cards and Kelsey at the front customer service desk was excellent help! She was so professional and prompt. I really appreciated it because I was in on my lunch hour and she got everything done and got me in and out on time!!”
“Rudy was SUPER helpful here! I stopped at another Happy State Bank in town and the lady wasn’t helpful in locating the account, but I decided to try another location and glad I did.Rudy was able to find the account after searching a bit more for it- the account number I was given was a digit off! Helped me deposit the cash and helped me prepare for future deposits!”
“Vanessa Luna needs a raise. She is an amazing teller and took the best care of me. Hope y'all get some more salt water taffy at this location too. Let me know when she gets that raise for above and beyond, warm, prompt, and excellent customer service!!!”
“Since the merger deposit and withdrawal move a little slower but other than that things are good. I have been with Wells Fargo and Amarillo National before and I will definitely stick with Happy for the months after their changeover before I would go back to those banks.”
“At barely 7:30AM, this team was smiling, positively caring for their customers, and quickly working to get everyone on to work. I needed to change out currency for smaller bills and I was in-and-out within 3 mins. Well done!”
“Happy State Bank is the bomb. Have banked with them since high school. Have been all over the US and overseas and never once have had any issues despite them being a local bank. Don’t plan on banking anywhere else. 10/10 recommend!!”
“07/29/22 - Although struggling with various issues (employee lossage; deposits appearing, then vanishing, only to reappear hours later; doubled withdrawals and unexpected overdraft fees; etc.) resulting from transitioning to Centennial Bank, Happy State Bank continues to have some of the nicest, most helpful employees anywhere. Despite the problems, the employees at HSB make Herculean efforts to resolve situations and give customers the very best experience possible. Although I'm CAREFULLY WATCHING to see how much or how little Centennial enables or hinders HSB employees, I am choosing to give them a chance for now. The workers at Happy State Bank are worthy of that.VERDICT: STILL THE BEST STAFF ANYWHERE. HIGHLY RECOMMENDED, BUT WITH A CAVEAT.”
“I have been banking with happy state for 14 years and by far this is the best branch. They have excellent customer service, the staff always goes above and beyond to help me with my banking needs. If you want things done efficiently and timely I highly recommend you come here.”
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“Amarillo National Bank was fantastic for getting my home Loan. Cymanthia Evans & Bianca Rojo are a joy to work with and was able to explain all the details during the closing process. I’m a retiring federal employee that was relocating from a different state and with a looming federal shut down approaching at the time they we’re able work through all the difficulties that this situation had. I would highly recommend them for loans in the future.”