Old Navy is an apparel and accessories brand for the entire family. Reviews note a great selection, priced well, with everything from jeans to comfy fleece. Customers love the clothing, though the store can seem crowded or a mess. The staff is consistently described as friendly and excellent. Specific highlights include staff making customers feel appreciated, expertly handling returns and price adjustments, and going above and beyond with customer service, such as helping an out-of-town shopper. The store itself is clean. However, some reviews mention there are not enough people working to handle the amount of customers. The overall experience is positive, with customers planning to return.
I absolutely love this store. I'm here from Arkansas and I've been into the Old Navy three times. Everything was priced reasonable. I walked out a happy gal. The atmosphere was awesome and a customer service was awesome
May 2024
They have very few selections in store need to shope online with old navy
November 2023
Crowded with merchandise and boxes being opened. Not enjoyable shopping was I left
