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February 2024 by Margaret Green
Nice clean store.
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January 2024 by Jourdin TheDragon
My wife had clothes that shrank that weren't supposed to. They allowed her to exchange them because they weren't supposed to shrink. Tried to exchange one flannel because it shrank (was a great fit as most flannels are too short on the sides). They wouldn't allow me to exchange it and said it wasn't even possible to exchange. I did check their policy after, which did say they do not allow returns of washed items, so I can't give 1 star, but there did outright lie to me by saying it wasn't even possible. Not sure if it's because I'm not a pretty woman or just luck but definitely won't be shopping here again as that was the only item I bought from Old Navy for myself and it shrank about 5 inches when it was dried using the method the tag recommended. I would understand slight shrinking but length is a big factor in purchasing shirts and it's too short on the sides now. The biggest problem for me was that the person lied to my face
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January 2024 by Dj Manyoso 2
ehh... Good specials when I went.
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December 2023 by April D.
So we saw a 5.00 special for PJs online. We called and they pretended not to be able to hear us on the phone, and asked us to come in. This happened multiple times. We got there and the PJs were 15.00 and up. Nothing at all for 5.00. It was pretty sad to bait and switch online compared to in store. Also the selection was not the same.
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November 2023 by Sallye Alling
Crowded with merchandise and boxes being opened. Not enjoyable shopping was I left
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October 2023 by Tammy McLain
They had some really cute clothes decently priced. However, not one sales associate ever asked to help me in the 20 minutes I was in the store, and I was wandering around trying to find a shirt to match some pants. I even walked between 2 managers. The only pleasant person was the lady who checked me out. I haven't been to Old Navy in a long time and won't go back for a long time.
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September 2023 by Cat Smith
Large variety of clothing. They had just what I needed and more.
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September 2023 by Larry Webb
Good sale on girls clothes. Very small selection of boys clothing
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May 2023 by Sherrie Franklin
I love old navy. This one is no exception. The staff is friendly. The same person was rang me out, then processed a return as well. They were great and made me feel appreciated as a customer. I will go back soon.
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May 2023 by Jesse Vigil
Great deals for my girlfriend and my son not much for myself
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April 2023 by Kelsey McBride
I have to say, I LOVE Old Navy and have shopped at countless stores for year and years, decades even. But this store was SO DIRTY. Particularly the fitting rooms. There was gum stuck to the wall or clothing hangers in several of the changing "rooms" and pretty much every single clothing hanger (which are terribly designed btw, but that's on corporate) in 3 different rooms were all FILTHY. I felt dirty after trying on clothes and the legs of everything that touched the floor were dirty and gross. Thankfully I had socks on or my bare feet would have had to touch the floor.
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March 2023 by Yolanda DePie
Stopped by to return something and decided to get duplicates of the three tank tops I'd just purchased at Old Navy in New York.When I went to the register I let the cashier know that they were charging two more dollars per tank top than what I had just paid in New York. Since I was returning an item from the same shopping trip she was easily able to verify on my receipt that what I was saying was true. And then the sweetest thing happened, she honored the price that I had paid in New York.That's two times in a month that I went to different Old Navy's and the customer service was excellent both times. Awesome ?
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February 2023 by Cherie Stone
Clean store and very friendly, helpful staff. I found what I was looking for and was very pleased.
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January 2023 by Aaron A.
Team is awesome. Working hard to help customers and keep the store in order. When's the remodel?
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January 2023 by Boone Boys
The 5 stars is for Shelby, the assistant manager. We are from out of town and my wife sent me in there to pickup an order, and Shelby got on FaceTime with my wife going around store showing her clothing options. Who does that nowadays. She needs a raise to keep people like that.
