Petco is a pet-focused store that offers a wide range of products and services for pets, including nutrition supplies, grooming, veterinarian services, pet adoption, and training classes. The store is known for being clean, well-organized, and having friendly staff, making shopping a pleasant experience. Customers appreciate the reward program that provides a 15% discount and a $5 credit each month, which encourages online shopping with in-store pickup or repeat delivery. The store carries live fish and other pet supplies, though some mention that certain items, like water lilies, may not meet expectations or have lower survival rates. Customers value the store's updates aimed at enhancing benefits, despite some frustrations with the new coupon system, which requires separate transactions for multiple coupons on identical items. Others have noted that the store's hours on the doors may not always match actual opening times, leading to inconvenience. Overall, Petco is seen as a convenient and reliable place for pet needs, with friendly staff and a good selection of products, although some areas like product organization and clarity about hours could improve.
Always nice, friendly and knowledgeable. Just remember to be in your own bag.
June 2024
The return was quick & ez. The employee is a kind & patient person, but can I add they had the worst body oder I had ever smelled. I totally understand not wanting to use deodorant with harmful aluminum, but they work with the public. I don't feel this should be allowed.
April 2024
Didn't really have what we were looking for, but still a good place. Don't get the small packaged water lilies, they are not good, possibly dead in the package.
