Sleep Number receives positive reviews for its friendly and welcoming staff, who provide helpful and patient service. Customers appreciate that associates take the time to answer questions, offer privacy to discuss options, and avoid pressuring them into purchases. The store environment is described as clean and well-organized, enhancing the shopping experience. Customers value the knowledgeable staff, such as Joshua, Kayla, and Justin, who make the process easy and enjoyable. Many customers have had long-standing positive experiences with Sleep Number mattresses, highlighting their quality and comfort. Some customers mention the convenience of visiting the store during travel and express hope that Sleep Number will continue to produce mattresses suitable for motorhomes, as they have used in the past. Overall, Sleep Number is praised for its friendly service, clean store atmosphere, and quality products.
We enjoyed the experience of getting to our sleep number. Our sales person, Jordan was nice and treated us with respect. Then, when we made the purchase, he was very helpful in making bedding choices. We are disappointed that the mattress pad in on back order and delivery is so far off, but we can live with it.
June 2026
Great customer service & they helped us find a bed in our budget with everything we needed. I haven't slept this well in years!
August 2025
Joshua was tremendously helpful, professional and friendly.
