The AT&T Store in Arlington offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and unlimited data with nationwide 5G service. Reviews highlight excellent customer service, with staff described as amazing, courteous, friendly, knowledgeable, efficient, and patient. Employees took time to explain details, help with setting up new devices, and assist with upgrades and technical issues, ensuring everything transferred and worked perfectly. The service is noted for being efficient, allowing customers to be in and out quickly. While there can be upsell attempts on devices, the overall experience is considered a best experience for phone service, with great customer service that is difficult to find. Staff are considered an asset to the location, making customers feel cared for and likely to return.
One of the extremely rare moments when getting a new phone was quick and hassle free.
June 2024
Tony did an excellent job working us getting wife addional line for wifr
June 2024
Alysia Rasco at AT&T was FABULOUS!!! It was a very difficult situation when our phones were lost in transit from UPS. She was professional, reassuring and got the job done!!! She needs a big fat raise! You have a keeper AT&T. We will be back because of her.
