“Very Good Experience with Sebastian for phone updates and extra information when having concerns regarding phone functions
Thank you for your dedication and expertise. GOD BLESS YOU!”
“I sold my phone here and they gave me a better price than anyone else, trust me I checked! Ayaan was very quick and nice. I highly recomend to anyone who need to sell their phone in Arlington!”
“Scott and David were amazing and very helpful from the greeting to my exit! I initially dreaded coming in thinking it would be a terrible process but they had great customer service!”
“I walked in right before closing time facing a battery issue with my phone and Alaa fixed my phone promptly after knowing my circumstances. Very kind and helpful people at this store. Highly recommend!”
“Carlos helped me purchase a new iPhone today that meets my needs. He was knowledgeable and suggested the phone for me after reviewing my communication needs. He was patient and walked me through the new features. I am most grateful for such individual service. Thank you, Carlos! I highly recommend the ATT store on S Cooper and Carlos!”
“1) First off, I need to clarify that I made a huge knucklehead mistake by switching to AT&T six months ago, I let myself get talked into that mess. Deadzones all over DFW right from the start, there were specific locations that i would hang up because I dropped called constantly. I would redial no less than 3 times for every single call. Im so embarrassed that I made that move.
2) Fed up with AT&T, I decided to switch a week ago. Today, I started to complete a 5 line switch back to T-Mobile over the 800 number. Customer Support was fine and I did get the help I needed, but I had to physically go in for a final need, no big deal.
3) Lets talk about Jakia and Jill. I made a mistake over the phone call with online support, so I had to come in anyway. Right from the time I walked in these two took charge. Did a risk assessment on my issues, problem solved, solution found, fixed my mistake, did cost plan comparison, military discount, rebate info. These two were fully involved in bringing my family back online with the T-mobile family. Jakia/Jill are a blessing. Thank you again!”
“My phone broke suddenly and had to get a new one. The young man helping me was very knowledgeable and patient, helping me decide which phone would be best as a replacement. Nothing but good vibes from him.”
“My wife and I had some questions on the transitioning from our cable internet to fiber optics. Anthony came to our rescue. He answered all our questions and assured us it would be a smooth transition. He went ahead and scheduled for the technician. Just a big thanks for Anthony and the ATT store.”
“I was not happy with metrobytmobile so I switched to boostmobile.
Linda was awesome, she helped me with all the process to keep my same# and got me a nice phone the sams25fe for only $99. What a Great deal. She Also helped me transfer all my stuff. Tnx so much Linda.”
“Alicia was incredibly helpful! She made the whole process quick and easy. I was in and out in just 10 minutes. Excellent customer service—friendly, professional, and efficient. Thank you, Alicia!”
“I am an older person that had pretty much given up on customer service. I had also pretty much given up on this store from the very rude customer service I received 5 years ago when my husband was in ICU..Today my heart smiled! I went in to get a new phone and met Ms. Chasity...She helped soon very much and gave me hope that customer service may not be dead after all!! I know now there is a person at this location that TRULY cares! THANKS Chasity!! God Bless!!”
“Best customer service \\u0026 the best cricket store i have been to I switch from metro pcs and I don't regret it thanks to meyli for the great help and great customer come to this cricket if you are switching or want great service”
“Glad I came to this store again cause Anabel helped me out so much especially when I didn't know how to do somethings and helped me understand not like the other girl that seemed like she was on something last weekend and glad I came and found Anabel working today shes awesome and hooked it up with phone and a case and speaker thanks again.”
“Lauren had so much trouble with my phone because I burned my imei but after much patience and oodles of time she got it! Hands down best customer service I've gotten from an att in a lonnnng time 😊”
“Krystal was so patient, friendly, & kind. Especially PATIENT. I was having trouble with my old phone & she freed up space for me & showed me how to navigate & installed a necessary app I needed.
She had outstanding customer service!!
When I buy a new phone I will buy thru her for sure !
She definitely deserves a pat on the back & a generous increase in pay !
Thanks Krystal”
“This location is one of the best and for the customer service from ana was awesome she is hard working and try to figure any problem with your phone u may have!!!! I recommend 1000%”
“I had a great experience, I was able to get in and out. Cam was very knowledgeable and helped find the best deal for us. I would most certainly recommend this location, thank you once again.”
“I needed a non smart phone for my brother. Allie helped me and was able to have one delivered from another store a day later. She also helped me with a few settings on my new phone, which I also bought from this store a few months ago. She was so friendly and helpful, I highly recommend her and this Metro PCS store!”
“SAMARTHA the manager did the repair service within 10 mins. He was very polite and fast. I had a very good experience and will definitely tell my friends to look for him when they come to buy at CellTech”
“I visited this store on August 1, 2026 to get assistance with setting up four new phones. The representative was pleasant and explained the process. I was also made aware that this was an authorized AT&T retailer but that they could still assist me and my cousin who had joined me. Although it took awhile due to the large number of photos on my phone, the reps continued to assist us and answer any questions that we had. It was a nice experience and I would go back if I needed help.”
“They are the best in town, so if there's anything you need done or want, there's no need to shop around because this is a one place stop shop. Great Service and Sam is the best to have working for you.”