The AT&T Store in Arlington offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and unlimited data with nationwide 5G service. Reviews highlight excellent customer service, with staff described as amazing, courteous, friendly, knowledgeable, efficient, and patient. Employees took time to explain details, help with setting up new devices, and assist with upgrades and technical issues, ensuring everything transferred and worked perfectly. The service is noted for being efficient, allowing customers to be in and out quickly. While there can be upsell attempts on devices, the overall experience is considered a best experience for phone service, with great customer service that is difficult to find. Staff are considered an asset to the location, making customers feel cared for and likely to return.
Johnny and the crew at AT&T on Cooper St are the best. The wait was short and they got my new phone up and running in a flash. Thanks a million!
July 2026
As an AT&T employee and customer, I am grateful for the diverse and superior service provided by Ish, Drew, and Johnny. They helped me with my phone issue, delivering prompt and high-quality support that met my needs.
July 2026
As an AT&T customer, I am thoroughly impressed with the help I receive from Drew. Johnny is diligent in responding to my queries and ensuring Drew's assistance meets my needs. The other sales representative consistently delivers excellent service to all customers. The store's operations are highly efficient.
