Budget Car Rental

Car Rental
Hours: Budget Car Rental offers friendly service and helpful staff, making the rental process smooth for many customers. One customer appreciated the assistance with an issue about a weed smell on a previously rented car, noting that the staff was very friendly and tried to help despite limited car availability. The location’s pick-up experience was positive, with some customers receiving free upgrades. However, the return process was frustrating for others, as the place was unexpectedly closed at the scheduled return time, despite being open until 3 PM. Customers had to go to Dallas FT Airport to return their cars, which caused delays and extra expenses. Some staff members, like Andra, Dominique, and Nikki, were praised for going above and beyond to make the process easier and quicker. On the other hand, there were concerns about employee knowledge and unclear operating hours, leading to confusion and inconvenience. Overall, while the prices and vehicle quality are good, the inconsistent hours and staff experience can vary, impacting the rental experience.

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1. Arlington, Texas