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March 2024 by NaVi Avila
Nice employees. Kind of pricey but i like their warranty to keep the bears looking great. You know kids, incidents happen.
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March 2024 by Brittany Page
First time here in about 10 years. Had a horrible experience the first time I went to build a bear and never wanted to go back until today. My son wanted build a bear and nothing else for his birthday. hesitant I took him. And I am happy I did!!! Simone was so patient and gentle with my son he was excited and all over rather place but her and leslie made it a great experience, they changed my opinion on build a bear i will definitely be back. My son had the best birthday Thanks to these 2. They are so helpful and explain everything and accommodate you to the fullest of their ability.
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January 2024 by Ladell
Grandchildren had birthday characters built and it was an awesome experience with them making their selections and the store staff explaining the ? process! All the representatives were managers on the Thursday night we visited but one of them negated the references of her coworker, she didn't realize my daughter and son-in-law are attorneys's the request was honored and both children left happy about their Build-a-bears ?!
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January 2024 by christy c
Great place! So much fun, love the associates. Ask for Beau
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December 2023 by James rooney
I wish there was a 10 star button. This store is the best they are so kind and nice. I went in to get my bunny re stuffed and they were so nice and kind to answer all my questions.
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November 2023 by Rainbow Dashie (Gdog)
I love ponies
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October 2023 by Aaron
We went here to grab a birthday present for our daughter and they were awesome. Great place to pick up build-a-bear products and your Paswport stamped.
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September 2023 by latosha wampler
I went there to get my daughter her birthday bear she is turning 2 next week and I had to pay full price along with a 10 dollar gift card they gave me. I'm already registered in the system I asked one employee about the birthday bearpaying the price of how old my daughter is or will be and she said I was correct, than got the animal my daughter wanted got it stuffed than at the register I was told I was wrong and it's only for the birthday partys I'm glad my mother was with me cuz I only had enough to pay 2 dollars for the bear and 7 dollars for a t shirt for the bear. Iwont be going back i think this will be the last time going to build a bear if they can even honor what I read and charge the full price anyways
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September 2023 by Jasmine Escamilla-Galvan
Staff was extremely helpful and accommodating to my daughters birthday needs!She had the best time picking out her outfits and stuffing her birthday bear ?
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September 2023 by Jennifer Estoll
Very friendly staff, little slow at check out but fun atmosphere. Prices range making it somewhat affordable.
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August 2023 by Leigh Provost
The store was extremely busy and only 3 staff members were working. The newbie working with us was preoccupied and closed up my son's bear without the heart so the poor guy had to reopen it up. Once we got home we saw the stitching was all kinds of messed up. I took it back and they tried to salvage it.
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August 2023 by Tiffany C.
We have visited this location 4 times and have an amazing experience every time. The staff is very helpful and the accessory options are decent!
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July 2023 by Damian Perez
I enjoyed the atmosphere and the employees that work there. They made my experience with my girlfriend such a wonderful experience! Thank you for the experience.
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July 2023 by Andrea B.
I had a fun experience since they finally restocked the thing I wanted. The lady with red hair working on 07/01 at the cash register was rude and didn't even offer me a bag. I saw she had offered the girl before me a bag. The other two employees at the time were nice even the guy stuffing my bear was super sweet and asked questions.
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June 2023 by Valerie Dillehay
A very large store and good variety of stuffed animals you can buy as well as the outfits for them. You are able to fill your animal and they give you a heart to put in it. Sign up for their emails and you will get good discounts, especially on the child's Birthday.
