Frost Bank provides a full range of banking, investment, and insurance solutions. The experience is described as intuitive, with the latest technology, industry-leading security, and reliable service. The bank aims to be a financial partner available 24/7 with sound advice. Many reviews highlight the personable and friendly service, noting the professionalism of the bankers, tellers, and security personnel. Specific praise is given for excellent customer service and for staff going the extra mile. The atmosphere in branches is noted as cozy, quiet, and comfortable, with amenities like coffee and cookies. Clients report a positive, helpful experience that has led them to switch their accounts from other banks and recommend Frost Bank to others.
Lashawn Alexander is such a great person helped us with everything and everyone in is soo nice definitely recommending great bank amazing people
August 2023
Lashawn is amazing ! Excellent customer service! Thank you so much for going the extra mile with Helping opening a account
April 2023
I am switching 2 business accounts and multiple personal accounts from Chase to Frost. So far, so good. Frost seems to be more personable and has better hours than Chase.
