Kroger is a large store that offers a wide variety of food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, and home goods, making it a convenient place for shopping and savings. The staff are generally helpful and friendly, with some employees going above and beyond to assist customers quickly and kindly. For example, some reviews mention excellent service at self-checkout and customer support at registers, including assistance with transactions and information on services like car registration renewal. The store's size and variety make it a good option for home needs, though some customers note that stock levels and helpfulness can vary by location. Suburban stores tend to have better stock and more helpful staff. Overall, Kroger is appreciated for its product selection and friendly service, with standout employees earning special praise.
Great customer service ! I went to shop here for the first time and had questions about their deals and app. Liz and Mia explained how to use the app they were very nice and helpful. I will be back to shop here again. I’m glad to see that great customer service is not gone.
March 2025
Lucero in the self check out help me with a 100% customer experience, my purchase was fast and easy with her, I love the dedication with her the all customer, so delightful, bravo and kudos for her. Awesome person.
August 2024
Depending on which location you go to they can be missing several items especially produce and they can be snotty. Suburban locations are better stocked and people are more helpful.
