Metro by T-Mobile at 2800 S Cooper St is known for providing friendly and efficient service. Customers appreciate the staff’s knowledge and helpful attitude, often leaving with good results in a short time. Many reviews highlight the clean environment and the staff’s genuine concern for customers, with some earning special praise for their attentive service. The store offers a variety of 5G phones from brands like Apple, Samsung, and OnePlus, and provides prepaid plans with unlimited talk, text, and data. However, some customers feel pressured to purchase phones and find the extra charges, such as a $5 tax or high SIM card fees, disappointing. There are concerns about the high markup on SIM cards compared to other providers, and some customers mention significant additional charges for activating new phones, which they find excessive. Despite these issues, the overall experience is positive for many, especially due to staff members who go above and beyond to help. The store is praised for its cleanliness and helpful staff, making it a recommended place for prepaid cell service needs.
Staff was truly amazing sometime.They get overwhelmed with so many customers.But they really keep their cool appreciate each and every.One of these brothers and sisters for helping me out.Have a blessed day
January 2024
Very respectful , knew what theywere doing to satisfy theirCustomers . All four of us leftwith GOOD results in less than45 minutes . GREAT PLACEand it's CLEAN as a DIAMONDThey're my Service and I'mPROUD of it . I'll recommendthem to ANYONE . THANKS
July 2023
A very ugly THING is that they want to sell you a phone. Almost obligatory. Something else, I don't know if they really charge 5 dollars in taxes. THAT is too much, there to improve a lot if I don't lower the rating!!
