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“We had such a wonderful experience with the salesperson. He was kind, patient, and understanding, and he really went above and beyond to help us. You could tell he genuinely cared and was excited to make sure we had a great experience. It made the whole moment even more special.”
“I've had the best experience with Sid here at Metro. He talked me into anew phone when I was just coming to pay a bill. He was so patient when I really d didn't understand some things about his new phone. He's a very good sales representative for your company. Love ❤️ him.”
“Shout out at MJ whenever I have a problem with stereo music he’s quick to get the problem solved Customer Service is a 5 Stars Always my place to get the job done right the 1st time ???”
“Great store to visit for a new TV. Prices are way better than buying from a big box. I've gotten multiple TVs for my home through here and will upgrade again later.”
“I have been to this location twice and I will say they are super respectful and helpful. Thank you Adam Matter and John. You will feel comfortable interacting with them and they seamlessly solve your issue.”
10AM - 9PM
1030 W Arkansas Ln #200, Arlington
Electronics
“My phone had some technical issues as for some odd reason it wouldn't receive service even though I paid the bills on time. Lizamy and Miguel were very helpful, informative, understanding and patient. If I have anymore problems, I will definitely be back to ask them for help again.”
“Great shop! I have problem keeping my laptop charged and the staff troubleshot my machine on the spot and sourced the correct power supply. This is my second time working with the them and they are rock solid.”
“I heard they under new management and stopped by and they treated be real good. 10/10 recommended💯
They be transparent about everything and helped me with transferring all my information and I got myself new IPhone 16e. Very kind people and they do it really fast as well. Knowledgeable and helpful metro staffs. I liked the vibe and store looks clean ngl.
Overall, 10/10 experience would recommend everybody and I’m coming back to get my son a new IPhone cuz I just live like 2 miles away from them.”
“Remember how Customer service used to be way back in the days,well if you want to go back in time to experience that again check out this MetroPCS store when you go ask for MAX this gentleman goes beyond the call of duty he help made my experience and interaction purashing a phone so simplify he was very knowledgeable and wise you could tell he was passionate about offering the customers he help to receive the highest quality service he could offer them I have to agree with that according to my own experience I hope if you in the business of buying a phone please check out this location and ask for MAX tell him Sammy send you I hope your experience turn out just as amazing as mines did thanks MAX I see you the next time I am in need of a new upgrade for a phone”
“One of the best customer service i have received and i bought a iphone 13 they gave me a good deal with a samsung tablet i already had an account neat and tidy bilingual people working explained me everything ❤️❤️❤️❤️”
“I had such a great in-store experience. Lyra and Austin literally saved my job this morning. Every year at the exact same time my Spectrum Internet goes down for weeks on end. I’m in sales and work from home so I needed a quick resolution (one that Spectrum couldn’t provide). I went into the store for their WiFi home internet. They set everything up for me in the store and it was so incredibly easy once I got home. My smart home was back up and running within 15 minutes of arriving home. All I did was plug it in. So easy. So cheap. No contracts. I was worried about connectivity, but no issues so far. Old tv, new tv, ring, baby monitor, laptops, everything works. I couldn’t be happier with the service or the product.”
“I'm giving them 5 stars because of Tristan! This man provides top tier customer service. He helped me find the right speakers for my vehicle, gave me the quote that was well within my budget but couldn't seal the deal because the installation guys appear to have bankers hours and are barely or in this situation NOT even there on the weekends... This makes no sense.
I'm sad that Tristan could only go so far, practically gave me everything I needed to make an informed decision, but couldn't complete the transaction. Not his fault. He is a rock star! Installation...do better. You're losing money! Now, I have to take my business elsewhere.”
“Great store with excellent customer service! The young man working there was very friendly, helpful, and professional. He made my visit easy and enjoyable. I would definitely recommend this store and will be coming back”
“Sohail was so great in helping me and my wife we went to Verizon and boost mobile and didn't get good service at all but he really helped us better than anyone could”
10AM - 8PM
4701 S Cooper St # 105, Arlington
Electronics
“I am an older person that had pretty much given up on customer service. I had also pretty much given up on this store from the very rude customer service I received 5 years ago when my husband was in ICU..Today my heart smiled! I went in to get a new phone and met Ms. Chasity...She helped soon very much and gave me hope that customer service may not be dead after all!! I know now there is a person at this location that TRULY cares! THANKS Chasity!! God Bless!!”
“The attention to detail and knowledge with this company is top notch. Tim is very knowledgeable about the products and services they offer. I definitely feel safer with my family my vehicle after the products I purchased from See the Fleet. I highly recommend this company for your camera and tracking needs.”
“We had gone to a different T-Mobile store and they didn’t have the phone we wanted in stock, so they sent us here. Gary was our t-mobile agent and he was AMAZING. He knew exactly what he was doing and helped us through upgrading our phone. Gary was helpful, upbeat, and professional, and leaded the transaction all the way through.
The store was clean and well organized. We didn’t have to wait long to be serviced at any point.
I don’t expect to need to go back anytime soon, but I would return to see Gary. I will be recommending friends and family to this t-mobile location.”
“Went in yesterday to get some new headphones & was assisted by an employee named Malik who showed me an easy & better way to get the iPhone headphones using the T-Life app. Thanks for the assistance & was so quick. Excellent customer service”
“The two men at the front desk were very welcoming and attentive to our needs! They helped us get situated with the best plan for us, rather than trying to make us buy something that we could not afford. Would absolutely recommended this store over any franchise location.”
“Glad I came to this store again cause Anabel helped me out so much especially when I didn't know how to do somethings and helped me understand not like the other girl that seemed like she was on something last weekend and glad I came and found Anabel working today shes awesome and hooked it up with phone and a case and speaker thanks again.”
“Alicia was incredibly helpful! She made the whole process quick and easy. I was in and out in just 10 minutes. Excellent customer service—friendly, professional, and efficient. Thank you, Alicia!”
“Marilyn was so helpful throughout the whole process of transferring my Metro lines to T-Mobile. She was patient, friendly, and made everything really easy. You can tell she genuinely cares about helping her customers. Thank you so much, Marilyn!”
“We had billing issues as a result of purchasing a phone from a verizon distributor, and within 15 minutes Jacoya explained the billing error and cleared it out. Thank you!”
10AM - 8PM
4508 Matlock Rd Ste 100, Arlington
Electronics
“Best customer service \\u0026 the best cricket store i have been to I switch from metro pcs and I don't regret it thanks to meyli for the great help and great customer come to this cricket if you are switching or want great service”
“Super friendly & helpful. The woman working (I unfortunately didn't get her name) went above & beyond to solve my issue, which honestly felt like she was doing me a favour. Was really great to receive such friendly service.”
“Nice enough staff, fair prices, excellent service. People that shop and work there gives a reminder of like more a family “mom and pop”store, than a 711 brand. Highly recommend this and the Arkansas store down the road over many other 711s
Good Christ like values at those stores
“Thank Heaven, it’s Seven Eleven!””
10AM - 7PM
2232 N Collins St Store, Arlington
Electronics
“Krystal was so patient, friendly, & kind. Especially PATIENT. I was having trouble with my old phone & she freed up space for me & showed me how to navigate & installed a necessary app I needed.
She had outstanding customer service!!
When I buy a new phone I will buy thru her for sure !
She definitely deserves a pat on the back & a generous increase in pay !
Thanks Krystal”
“Hassan is a great help. Even though I'm not buying, he gave me a lot of information and offered other help. This location is much better than in years past.”
“Wow, the store manager is so cool and helpful. He is really helpful and professional. If I have any issue, I'll always go to this store and I recommend everyone to.”
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“I was having trouble switching over my service to my new phone and Jessica helped me tremendously and quickly too. Definitely would recommend coming to this store to get the help you need.”