PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the wide selection and the convenience of shopping online with local pickup available within two hours. While many find the store well-stocked, there are concerns regarding the care of aquatic animals, with reports of dead fish in tanks that could affect water quality. The grooming services at PetSmart receive high praise, with customers recommending specific groomers like Emily and Crystal for their kindness and skill. Many pet owners feel safe leaving their pets in the hands of these groomers, as they are known for their patience and attention to detail. Additionally, customer service is highlighted positively, with staff members described as friendly and engaging, creating a welcoming atmosphere. However, there have been issues with the accuracy of live animal counts, particularly for crickets and feeder fish, leading to some disappointment among regular customers. Overall, PetSmart remains a favored location for pet supplies and grooming services, despite some areas needing improvement.
Stocks are always full, but I feel like they could do more for the aquatic animals in there. I saw a couple of dead fish in the tanks that would cause ammonia and spread to other tanks as I believe they have centralized sump.
June 2024
I can always find my pets' food and toys here.
June 2024
This is my favorite location to get my dog groomed at! Emily is the groomer I always choose. She is so kind and sweet to my pet, I feel safe taking him to her. She always does a great job, I don’t trust anyone else.
