The Sleep Number Arlington store offers a positive and helpful experience for customers seeking personalized sleep solutions. Customers appreciate the knowledgeable and friendly staff, such as Malik, Shanna, Riley, and Ashley, who take their time to explain product features and answer questions without feeling rushed or pressured. Shanna, in particular, received high praise for her patience, honesty, and thoughtful service, helping customers select the right mattress and understand important details like mattress care and pricing, including saving options with prescriptions. The staff's ability to customize the experience—such as demonstrating different firmness levels and explaining the benefits of adjustable beds—helps customers feel comfortable and confident in their choices. Many reviews highlight the importance of feeling cared for, especially for those with specific needs like mobility challenges or health conditions. Customers also mention the store’s technology, like SleepIQ™, which tracks and improves sleep quality, and the extensive bedding collection that complements their beds. While some note that the prices are high, many agree that the quality and comfort are well worth it, with the promise of better sleep and improved well-being. Overall, Sleep Number Arlington is seen as a store that provides personalized, honest, and attentive service, making the process of choosing a sleep solution smooth and satisfying.
Taylor is a bomb salesperson. He knows the product and is very helpful and thorough! The store is conveniently located, clean and organized! Thank you Taylor for always being so helpful!!!
September 2024
Great place! Malik was very knowledgeable, professional and accommodating. I would highly recommend this store for all your bedding needs.
June 2024
Joseph's customer service was awesome need more like him.