U-Haul Neighborhood Dealer has received positive feedback for its outstanding customer service and reliable rental experience. Many customers appreciate the dedicated help from staff members like the manager on duty and employees such as Zack and Colby, who go above and beyond to assist customers in finding the right truck or van. Regular customers have noted that the vehicles are clean and ready upon arrival, making the rental process smooth. However, some reviews suggest improvements, such as ensuring the cleanliness of the trucks between rentals and emphasizing the importance of making online reservations to avoid delays. Overall, U-Haul Neighborhood Dealer is recognized for its commitment to customer satisfaction and quality service, making it a preferred choice for many in the Arlington area.