CVS Pharmacy® in Athens offers a convenient and reliable option for managing pharmacy, health, and wellness needs. Most locations are open seven days a week, making it easy to refill prescriptions, get vaccinations, or pick up personal care items, pet toys, and healthier snacks. Customers can save money through weekly deals and the ExtraCare® program, which offers personalized discounts and rewards. The store provides time-saving services like same-day delivery and free CVS® Pickup for online orders, helping busy customers stay on track. The store is consistently clean and easy to navigate, with friendly and welcoming staff. Customers often praise the customer service, noting that employees go above and beyond to assist with their needs. The pharmacy staff, particularly one technician, are appreciated for their patience and knowledge, especially when explaining medication side effects and interactions. Customers feel valued and supported during their visits. However, some experiences highlight areas for improvement. There have been instances of slow response times, long wait times on the phone, and unprofessional behavior from staff. One customer expressed frustration over difficulty transferring a prescription and perceived lack of care, especially when trying to get medication for a sick child. Despite these issues, many customers recognize the efforts of staff members who work hard to assist and resolve problems during busy times. Overall, CVS in Athens is a helpful, accessible store committed to serving the community’s health needs.
I was traveling and was not familiar with the area. The store associate helped me with directions, too. She was very professional and friendly.
July 2025
I go to CVS at least once a month and it's always clean and easy to navigate. The employees are always friendly and welcoming.
December 2024
I've always had terrific customer service at this location. The staff really go above and beyond to help with your needs. You can tell they enjoy their jobs. Thank you CVS in Athens.
