“Fausto B. was our exceptional customer service representative today.
We visited Battery Plus to inquire about the necessity of a key programmer. I informed him that our vehicle was operating solely on the battery (keyless) due to an accidental disassembly of the fob, resulting in the loss of the programmer.
Fausto informed us that it was not feasible to drive the car without the key programmer, necessitating its presence within the vehicle. He diligently searched the interior of the car and successfully located the programmer, thereby avoiding a significant expense for us.
We highly recommend Battery Plus for their exceptional knowledge, friendliness, and helpfulness.”
“This is my second time coming to this location my first visit wasn’t as pleasant as this one, this time the guy behind the counter Levi was very professional and helpful , he took the time to look up my vehicle information and find the right parts for the job. Thank you Levi and keep up the good work!”
“I will always shop at this particular O’Reilly store because they always go above and beyond for me. Recently , they have changed my key fob remote battery, helped me replace 2 car/motorcycle batteries and helped me with my check engine light. Today in particular, John and Pablo provided outstanding customer service. I’m so blessed and thankful for their help today!!!”
“knowledgeable, quick to give information I needed, fair price and he offered a 10% discount since I was hesitant to purchase. he brought the old batteries in and loaded the new ones. they were heavy. Done business with them many times.”
7:30AM - 10PM
2976 FM 423, Little Elm
Battery Stores
“Ruben provided excellent customer service. He was extremely knowledgeable and made my experience a very pleasant one!
Anytime someone has car issues it is typically very stressful, but today was the exception with Ruben. He got me the right part, told me to bring the old one back for a refund, and I forgot to bring my receipt with the part, but he went the extra mile and pulled up a new receipt and refunded me for returning the old broken starter.
I will drive to this particular O'Reilly everytime!!
Store 1906 it the BEST!!!
2976 FM 423
Little Elm, Texas 75068”
“We have been going to O’Rielly Auto Parts for years and love that they are welcoming and helpful! Brice is awesome and not only will answer your questions but help you with whatever your car or truck needs! They have a variety of parts and if they don’t have it they can order it and get it to you quickly. Thanks Brice and team, we are grateful to have you in Pilot Point!”
“I went for assistance on buying bulbs for my left turning signal not only was Joshua very knowledgeable about the bulbs but he helped me get it installed . Quality customer service at this store and most of all the respect for the customer. Listening skills are impeccable here and Joshua was amazing!!!!!!!”