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February 2024 by Caroline C.
I have taken my laptop to 1up twice now and I cannot recommend them enough. They are extremely friendly , and have been so honest and helpful with me both times I've been.
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February 2024 by Jasper D.
Great customer service and fixed my phones screen in 30 minutes Was also $80 cheaper than the first place I called!!!
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January 2024 by Joseph Guifarro
Amazing placeI drop my phone (Galaxy 21+) ruined my charging port and wasn't detecting my simcard. I visit this store, they order the parts and when the got them they replace them in less than 1 hours also for an unbelievable price! Thank yall!!!
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January 2024 by Matt P.
I was forwarded here by iFix the other day. They initially offered a 24h turn around, but called me the next day to push it a day due to staffing issues. I tried to call 48h after drop off and couldn't get them on the phone. 2h later they finally picked up, only to inform me it wouldn't be ready until the following morning. Upon pickup, I asked what kind of discount they could offer due to the double delay and was denied any consolation. I then checked the iPad and found it at 4% battery. Thanks y'all! I guess my needs weren't very important.
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January 2024 by Alex D.
Save time and money GO TO APPLE Got my iPhone screen replaced but its glitching very bad they even make you sign a waiver so you can't blame them for any damage they cause to your phone
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December 2023 by Donut Company
Not great
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December 2023 by Natalie
Paul blew my mind with his knowledge and help. I spilled some water on my latptop, remembered how helpful they were years ago with a phone repair, and decided to give them a call instead of believing the internet.He debunked common myths regarding the use of rice, and why. He was very easy to talk to, and gave very clear and informed insights. If I have any more repair needs, they continue to be my top choice.
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November 2023 by Daniel Demara
Professional and quick repair! They've worked on multiple switches and my android phone, everything works great!
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November 2023 by Paul S.
I can't recommend this little repair shop across from UT at the bottom of The Drag highly enough. More than once I've gone there with a dead iPhone and a half-hour later .-voila! - it's not only running like a top but the guys there tell me "no charge." I always try to tip a few dollars. But I hope that commending their excellent work to everyone in Austin helps show my gratitude...
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October 2023 by Dalton Adamberry
This place will rip you off with a cheap new screen replacement that is even more fragile than what your phone started out with. The warranty they have is completely useless as it only serves the cheap quality screens that the shop buys themselves and claim they can only fix it under outrageous circumstances.
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October 2023 by Tyler S.
I've had my iPhone XS screen replaced twice here due to my love of falling down. Highly recommend, the guy behind the counter is a total mensch who is willing to talk turkey and explain the hardware. In and out in under 45 minutes. 130 bucks.
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September 2023 by Lee Roy C.
Quick and friendly service, and they did a great job fixing my phone screen. I scheduled an appointment and even arrived on the wrong date, but they took care of me anyway. My only issue was the parking in the Guadalupe location. I drove around a few times until one of the street spots opened up and had to scramble in and out to avoid getting a parking ticket.
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September 2023 by Jesse Hester
This place was awesome! After being told by some other business that my charger port needed to be replaced and that it would cost over $100 and I would would have to come back for my phone the next day.. They said a cleaning would take an hour and would cost $40. I took my phone to 1Up repair who had my port cleaned out and working perfectly, literally within like 2 min. They charged me NOTHING. I’ll be going there for all my repairs moving forward, and highly recommend them to anyone who needs their phone or computer fixed.
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September 2023 by Ben Hazel
My phone's power button hasn't been working for a while and my phone turned off and I couldn't turn it back on. The guy there helped me turn it back on and now my phone works. Very helpful!
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August 2023 by Nicholas Abbs
I could've forgiven the guy's rudeness had he not also lied to me and told me that no one else does Pixel 4A screen repairs either, in spite of the fact that UBreakIFix does them--a 4 minute drive away