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February 2024 by David Sugerman
Every one of the fellas at this store are absolutely AWESOME! Very happy customer here!
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February 2024 by Haroon Jasoor
Love it
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February 2024 by Natalia Roush
I am super comfortable with my pair of pants! Beautiful and comfortable!
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February 2024 by Meta
store is always stocked organized clean and easy to find what you're looking for
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January 2024 by Hildo Garcia
The manager and staff were professional and provided great customer service. They explained the different style of pants to me and gave personal experiences with them. The training class that was held there was also very informative and great. I'll continue to come back for great products and service!
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November 2023 by Texan Rebel
Bought a pair of boots for $165, thinking they last longer the cables red head boots(usually 8 to 12 months...i do roofing and ranch work). The 5.11 only made it 3 months till the stiching gave out. I'll just stick with buying pants, which i am happy with
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October 2023 by dicktracy59
5.11 Tactical is my #1 store to get quality gear. Their sales representative Titus did an excellent job of showing me some equipment that I came in to get. However, when my eyes wandered over to some backpacks, he pointed out to me some features that I wasn't aware of so I decided to purchase it. I was pleasantly surprised at the very good price. Great selection of boots & outdoor clothing. While the website is excellent I'll be visiting again to first hand check out all the goodies. You need to visit their Brodie Ln. store before going anywhere else - you'll be glad you did!
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September 2023 by Randall Ritchie
Great location for me, lots of good stuff in there.
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September 2023 by Bradley S.
Give Titus a raise! Look I live in marble falls and called into the store. Titus is the EXACT employee you want answering the phones. Answered all my sizing questions perfectly. Very personable and kind. These are the people in our communities that we need more of. What a good hire. God bless.
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August 2023 by 917 971
I contacted this store when I learned from my local 5.11 store that a clearance/sale item that I wanted, but could not locate in my size online or in my local store, was possibly available at this location. The manager of the Austin Store, John C., was very attentive in taking my call, although it was right at closing time, and then following up with me the next day to let me know he had searched the stock room and located the item. After obtaining approval from his district manager, he shipped the item directly to me the very next day with a tracking number. Outstanding customer service!
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June 2023 by Cruz Montes
Make up your mind on the store hours, the 5.11 website says 10-8pm, I show up at 6:05 and it’s closed. I will not be purchasing 5.11 anymore and can’t wait to give Amazon my money. There’s a typed up paper on the door about understaffing after I drove more than half an hour.
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June 2023 by Mrs. H
Went on Father's day and they had so many great deals for him and for her! We got some patches and always a good time. We got some new kicks!
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May 2023 by Marshall Seitzler
Good store, good people and excellent customer service from on the phone to in person.
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April 2023 by John W.
The manager answered all of my questions and hooked me up with the most comfortable boots I have ever worn. I have bought 5.11boots before, but the A/T model he steered me towards provides the best comfort ever. Additionally, he was in the USN like myself, so we had a few sea stories to swap-John in Austin
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March 2023 by Chuck Taylor
Want to highly recommend Michael as an excellent go-to source at the .511 Brodie Austin location. I've purchased many items over the past year from .511 and can honestly say Michael's been extremely helpful in helping me make the right decision when it comes to choosing the items that fit my needs at the time. He's customer driven, super product knowledgeable, insightful, and very easy to work with. He genuinely has your interest at heart. Only shopped at this location, but, IMHO, he should be the benchmark as to how the other .511 employees conduct themselves in helping their customers. Michael represents this brand with class. Thanks Michael!
