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October 2024 by Terry Davis
Your employee Genevieve was beyond rude and unprofessional when I visited your location on William Cannon today. After being rude, she had the audacity to post a negative review on my business after seeing my business name on my shirt and posting my license plate number. There’s no reason for the rudeness and posting a review on my business when a rep of your business don’t like to be told “no restroom, no business” after her extreme rudeness.
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September 2024 by Ryan Mulder
Everyone who works there is rude. Don't ever go there for any reason
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September 2024 by LeVar Miller
They have some oil in the windshield wipers and it messed up my windshield I told them about it and they refuse to clean it out.
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September 2024 by Xavier Jaramillo
Our bank card was compromised from this location.
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August 2024 by M Garcia
The worst experience ever don't go there I don't suggest it they had this Filipino, Chinese or of that descent young girl working and she had the worst attitude ever didn't want to help us when questioned she just rolled her eyes and just gave this crappiest response. Then my friend wants to pay for gas and she basically overcharged him when he specifically said how much he wanted in gas so his books come out even yet she failed that .People don't realize that if you know we go there because we feel like they're going to get good service but you don't it gives that business a bad name, frankly my dear if you don't like your job quit....don't have that crappy attitude as if we owe you something. If it's not for that consumer you wldnt have a job...this is the date and time we went in.
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July 2024 by Isaac Cabrera
Bad service
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July 2024 by Francisco Solorzano
No models, no crowns, bad service
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July 2024 by Jennifer Caldwell
Worst customer service convenient store in 78744 they don’t care about their customers at all and our rude and very unprofessional. It was a Hispanic female working there this morning
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May 2024 by Jeremiah Lewis
Decided to try a different 7/11 down the street. This one is worse. They can’t figure out how to take a payment electronically. While the clerk sat there blaming his system and trying to figure it out enough time passed that I couldn’t make my purchase at all. Apparently most 7/11 locations suck. Don’t waste your time at any 7/11 East of I-35. There’s no customer service whatsoever.
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April 2024 by Gaby Garcia
Good job ?
Good job.
To the employees and the manager they put up with so much stuff on a daily base. People come in they're just so rude. Or they're such an rush and hairy and they don't realize what they're doing....
Non-stop, there's so much complaints people Karen's in this world. Because they don't get their way. They want to complain but they don't talk about how they're rude to the employees in the manager.
Good job to the Employees in the manager seventy eleven.....
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April 2024 by fasil
This gas station doesn't have a restroom, according to the cashier I spoke to.
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March 2024 by Debra Smith
Went in 711 on William Cannon to buy a large Big Gulp which is on sale for $1. They told me only refills are $1. I just pulled into 711 on I35 and paid $1. William Cannon store needs to get it right!
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February 2024 by Sabrina Medlock
Wow! The graveyard shift cashier was extremely rude (politely said) Bathrooms we're out no coffee other coffee machine was dirty. English was very broken and he didn't understand what I was saying.
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February 2024 by *** “Nadkah” ***
Regular customer here: I too have been screamed at by the short, heavy set, angry, rude, deeply unhappy Hispanic female employee. I went in one morning asked to make 2 transactions for cash back as the ATM machine was out of service. She acted very offended and said it's not her fault about the ATM. I politely informed her that I was not implying it was. I explained that i was without my vehicle and would have to walk to another store, and asked if she could do me this favor as I am a regular customer. She completely ignored me. I asked her for the owners business card or contact info to provide him with feedback. She acted overly offended, asked me why she would ever give me that info and denied my request. I dropped the matter as it was pointless due to her horrendous attitude and paid for my foundation drink. Since I was on foot I didn't want to carry the drink so on my way out I emptied it at the fountain drink station. As I was walking out the door i could hear her screaming at me, but since I really didn't care about what she was saying I don't know exactly what she was saying. I'm positive she was screaming at me because I was the only one in the store. This happened 6mos ago and she is still employed there. On a separate occasion she screamed at my husband to get off the property after he made a purchase FROM HER inside the store. He was simply having a cigarette outside his car (away from the homeless ppl). She exited the store, approached him, asked if that was his vehical (it was) then rudely commanded him to leave the premises. Again, THIS HOSTILE INDIVIDUAL IS STILL EMPLOYED AT THIS 711. Her behavior is deplorable.Rivaled only by 711's CONTINUED TOLERANCE AND VALIDATION of said behavior.All that being said, there are stores in the neighborhood that consistently provide good customer service. But not this one.
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January 2024 by Marc
There is always homeless outside and their gas pump car readers don’t work, forcing you to go inside! Fix the gas pumps and please take care of your patrons
