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March 2024 by Grant E.
great place, great people. honest good work. can't say enough good things about my experience here. would recommend it to anyone.
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January 2024 by Luis Garcia
Came in from insurance since I had a bad engine they replace it, and gave me one as bad as the one that got replace the engine only lasted 19,000 miles luckily it was still under warranty from them and replace it. The engine they get as not great quality and have high miles and as bad shape.
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January 2024 by Angela Medearis, THE KITCHEN DIVA!
Extremely knowledgeable regarding transmission issues. They take the time to explain everything in simple terms. Made me feel like this is the way they would want to be treated if their own vehicle was being serviced.
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December 2023 by Alex Morgan
I was having battery issues and needed service asap. They ordered the part and asked for expedited delivery for me. I was in and out in an hour. Great service and kind employees. Thank you!
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November 2023 by Gerald T
Beware!!! This company had my car for 3 months to install a transmission. When I got my car back my Ac/Heat wasn't working, windshield wipers won't work, steering wheel is off, car making a very loud whining noise and I'm still having transmission issues. I can't even renew my inspection, my vehicle is basically undrivable. When I called them back to discuss these problems I was hung up on. After a month and a half they demanded payment or said they were going to take out a lien on my car and sale it. They were immediately paid and my vehicle wasn't even ready yet. They held onto my car for another month and a half.
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October 2023 by Lauren Kurtz
This was probably the best car maintenance experience I’ve ever had. James was incredibly kind and educational, he thoroughly explained the “why” behind his recommendation and the price was very reasonable. I recommend this business to anyone in the downtown Austin area who is needing service. You won’t be disappointed!Service: Brakes
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October 2023 by Gerald T.
Nope! Dont do it!! This business is trash. My car was diagnosed by another shop and I needed to replace the transmission. Couldn't find anyone that worked on hybrid transmissions and the dealer was booked up for over a month. I found this Aamco and they said yes we work on hybrid and can replace your transmission. This is where the nightmare started. Got my car towed and started the process. Brand new transmission $14,000 without labor. My warranty only covered up to $10,000. Agreed to get a used Transmission for $4600 with labor. A month goes by and I decided to check and see how everything's coming along. James stated Transmission here and we're putting it in. Two weeks later I call back and get we are testing out things. I get a call the next week from James saying we need to get paid because I'm not putting anymore money into this and I'm going to take a lean out on the car and sell it. What? Isn't that how a mechanic shop works you complete the job then get paid and most importantly is my car complete. Contacted my warranty company and they sent him over $4400. You would think I'd be picking up my car now. Not at all. He began to talk about I needed a new hybrid battery and some adapter and the adapter would take 40 hours of labor but he wasn't gonna charge me. I had already got my car diagnosed and they never said anything about a hybrid battery or an adapter. Long story short my car sat in this shop for 3 months. When I picked it up my AC or heat didn't work, it's making a loud whining noise, it was filthy with oil on the inside and outside of the frame and my steering wheel is off making it hard to drive. I called James and we had to drain the freon out and I'm gonna call the technician and see did he forget to put the freon back in smh. Called him a few days later and he says it your blower and don't expect to get a new car bumper to bumper with your warranty and your AC wasn't working before and hangs up on me. Why would I lie about my AC not working knowing I didn't want to call you back and deal with you. I'm stuck with a car that's loud, no AC or heat and dangerous to drive because of my steering. Don't go this shop trust me.
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October 2023 by Jonathan P.
Ubered to pick up My car during normal business hours and they were closed. Do not use this shop
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October 2023 by Max Shaps
Drove up with a dying car battery. Manager stepped out and helped me immediately. Had a new battery delivered in 20 minutes and installed it himself. Nice guy. Didn’t overcharge me or add any kind of fees. Offered coffee while I waited. I was out in 30 minutes. Appreciated the customer service.Service: Battery
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September 2023 by Jason Lawlor
I’ve been taking my Jeep to this AAMCO for about a year now. James (manager) always gets me in and out quickly for a fair price. Their fixes work and last and I never get an invoice full of unnecessary suggestions. I absolutely recommend this shop thanks for the help guys!
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September 2023 by Colin Davidson
The service was great. My car was ready early and they did a great job explaining what was happening, each step of the way. I would highly recommend.Services: Electrical
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August 2023 by Brandy Nichols
Brought my overheating car in with no appointment, plus had a recurring issue other places hadn’t been able to adequately repair. They listened to my concerns, were upfront about pricing, explained the issue clearly, were super friendly and courteous, and got it fixed faster than i’ve ever seen anywhere take care of it with no appointment, and this has been giving me trouble for years. Will definitely be returning for any future issues.Service: Electrical
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July 2023 by Pamela Johns
My transmission stopped functioning in mid intersection in south Austin, about 30 minutes from my home. We couldn't even push the van out of the way, it wouldn't move. We went to Aamco on South Lamar, explained the situation and James walked to my van with us to check it out, in July, about 100 degrees. He was able to manually shift it into drive under the hood, drove it to his shop and repaired it. The shift cable and bushings needed to be replaced, but not the transmission. Of all the possible outcomes running through my head when this happened, this was better than I imagined. We didn't have to have it towed, no one tried to sell us a new transmission when it wasn't required. I highly recommend this business! Thank you James!
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July 2023 by Emily Clow
The guys were nice and fixed my car quickly but when I picked up my car, it had been driven around and it looks like they picked up food in it. There were unwrapped plastic utensils on the floor of my passenger seat and the mileage went up significantly. Very unprofessional.
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July 2023 by Zachary W.
Girlfriend took her car in for a routine Oil Change. Normally costs $35, they quoted her $70, figure it would be worth it for the convenience of the shop location. She comes back after they finish and they bill her $163, more than double the quote, claiming they "had to order oil and filters." Terrible business practice charging over $150 for a routine oil change and charging more than double the authorized/quoted amount. Avoid this shop at all costs unless you want to be taken advantage of, shady business practices.