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December 2023 by alex roque
Great prices. Friendly guys.
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August 2023 by Noah Baboa
Service is horrible. I’ve came in a few times to get gas refilled no issues. Today I came in and left my tank outside to be swapped l, came in to pay. guy said system is down and doesn’t know how long it will take to come back up. I’ve been here for about 30min (still here as I’m writing this review) and still no signs of it being up anytime soon. The workers keep talking with each other saying how it’s happening more often than it used to and how it happens more than once in a single day. That’s something they should be getting fixed as a business. So know we are just all standing here staring at each other. I mean it must be nice for the workers sense they get paid by the hour. But is customers that are not we are just standing here waisting time.
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August 2023 by Christopher P.
Beginner welder here who decided to get the best to learn on and grow into, so I spent $2600 dollars on a Millermatic 215 and a few accessories. Had a helpful sales person; however, I ended up with a floor model covered in dust they had just put out as the last one available. They also didn't have any gas (yes, Airgas had no gas) so he set me up with some .035 fluxcore wire and the machine had only .030 contact tips (seriously?) I can't use the machine until I get the correct tips.All in all, Miller is the best of the best of course, but when you sell someone an .035 wire, make sure they have .035 tips!
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July 2023 by John Gilchrist
The other reviews had me nervous, but the front desk clerk was super nice and they had my tank swapped promptly. Will return
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April 2023 by Christina Knaak
Great experience, I’m shocked by the negative reviews! I was helped very quickly and kindly by the staff to refill my CO2 tank. It was my first time there, I know literally nothing about anything, and I felt that the staff was friendly and very eager to help out.
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January 2023 by Brian Mumm
Horrible service. Stay away. They told me to order an empty tank on amazon since they don't have any for sale and bring it back to fill. So I went back and brought it in, and they said they couldn't fill it.
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January 2023 by Maggie N.
Closed early with no notice at 2:30pm instead of 5pm. Please update hours if they have changed!
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December 2022 by Brad B.
So rude and unwilling to help. They rather stand in a group and shot the shit with each other. Told me to go to their competitor so that's just what I did. Your staff is a joke...one that's not funny at all!!
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September 2021 by Cody Fielder
I work for a company that often has very unique demands and requirements that are almost always needed on very short notice. The representative that we have been working with for over 2 years, Bryan Parson, has been an invaluable resource to us. This guy has absolutely saved not only my tail, but also the entire production line of our company more than once. Cannot thank Bryan enough for everything he has helped us out with during the last two very stressful years, he is the biggest reason my company sticks with Airgas.
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June 2021 by Nik Voigt
More like negative stars. Terrible service desk and dock. Everyone is so rude and they have no idea what they have in stock. I've been there 3 times after calling to confirm only to get there and they were out. What a terrible way to run your company.
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May 2021 by shea henning
Horrible place. They will force masks on you. Terrible service. Avoid at all costs!
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January 2021 by Tremaine Hart
This place doesn't even know what they have in stock... I called ahead and asked if they had Nitrogen and the guy on the phone says yes what size do you have. I told him the small 20cu 5lb tanks and he said yeah we just exchange those here. I asked after if he had two because I wanted to exchange one and buy one and he said yeah we do. So I drove 30 mins there because I have no idea where else to buy gas near Hutto. I get there and drive up to the dock and the guys says I only have a 40cu and bigger, I don't get a lot of those 20cu tanks but I might have some tomorrow. That was a waste of my time to bother driving out there for nothing, not to mentioned even they do have it tomorrow I have no way of knowing because they don't even know what they have in stock obviously.
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November 2020 by Conley Leloux
Had welder looked @ & minor repairs completed clean friendly
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November 2020 by G M
Closed on business day. No notification. Called the local number goes to an "overflow call center" and confirmed the location should be open. Corp call center said they're supposed to be open. I confirmed days earlier they were open, I would have made other arrangements now this impacts my ability to deliver products on time.Update: manager Perry saved the day. Came on his day off and exchanged bottles. Changed my rating because of him coming in. I have deliverables and would have missed if it wasn't for him. I'll be back because of that guy putting in the effort.
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November 2020 by Payam Sarabi
Be prepared for sneaky price increases with no notice, hidden Hazmat charges on BOTH deliveries and monthly rentals (you got it, hazmat charges for cylinders sitting in the shop), delivery charges and various shadiness. When you add it all up its thousands per year in extras! I have been in the welding industry for a decade and these guys ended up being the one vendor that out right said one thing, did another. We are basically being charged close to 2X what we agreed to when we moved over. they may be great for a company who needs very specialized gas but for more standard argon, mix, oxygen etc go elsewhere or you will pay for it!
