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December 2023 by Avinash Reddy
Hotel was alright!! Issue with the management I was charged twice I called consistently 3 days in a row and was supposed to get a call back from manager. Never got a call, front desk could learn some manners and empathize with customers.
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November 2023 by Randy Riley
Very clean with a really nice desk staff . Would definitely stay here again.
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November 2023 by google user
Very good location to spend the night for the airport next morning. Checked in and had requested a room away from the elevator. The person stated it was but when I got to the room it was right next to the elevator. It smelled very musty and bad. rooms are not soundproof, so you hear all noises outside and inside the hotel. I did like the app that you can check in and manage your stay. I did not use anything else the hotel provided as I had an early flight the next morning. It is modern style and does have room to put stuff.
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November 2023 by Jay O
Beware, they will charge you daily parking as an active guest, on a completely empty parking lot middle of nowhere. It costs $12/night or $8/night for longer stays, they will blame it that it's another company charging for the service but it's under ALOFT property, they subcontracted this company. A compete ripoff, I understand they want to avoid non-guests parking and flying out, but charging active guests is outrageous. They only have a few signs out there and it's low on their website, they are not clear about this, when checking in they NEVER mentioned this, I accidentally saw one sign from my bed that was facing the parking lot and I saw a sign that said PAYMENT next to a QR code, luckily for me a got the worst first level room that are completely open and facing the parking lot. I did not stay the night, I left and kept driving, absolutely nuts upcharging guests, shame on you ALOFT, will not go back, will not recommend.
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November 2023 by Greg Pryzby
There long enough to sleep. They seemed a little short staffed but no issues.I do recommend you request NOT interstate side unless you like road
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October 2023 by Braser
Place was okay. Room was typical Aloft. Been to one, been to all I guess. It was clean.Lobby is small and can get full. You pay for breakfast at the front desk and pick it up at a small window. The breakfast tacos were generous but bland. I didn't see any hot sauce or ketchup anywhere and wasn't offered any.Location is good if you want to be by the airport. It's about 15 minutes from downtown with light traffic.
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September 2023 by Hong-Chi Chang
We stayed here for one night due to a late arrival. The hotel is ok but might need some update especially the carpet. There is an airport shuttle runs at least until midnight which we appreciated the most.
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September 2023 by Phillip Salazar II
1st time staying at an Aloft. Enjoyed the style, and the staff was pleasant from the time we checked in and out. Highly recommend. From the 4th floors view looking west to Downtown Austin.
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September 2023 by Emmett F.
Spent several days here, very nice room, super hip lobby, attentive staff food was fine. Not a bad bar in the rooms were excellent at a fantastic rate thumbs up for me.
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August 2023 by Leanne
The only reason I gave the rooms 3 stars is because the rooms are badly designed. Bathrooms are not private enough. No fan in bathroom and sliding door hits the wall behind the bed. Probably good for 20-somethings but everyone else prefers an enclosed bathroom area. Service/staff was very friendly though and room was very clean.Noteworthy details: Super close to airport and great shuttle service to the main terminal.
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July 2023 by Mari Codispoti
Ideal if you need to be close to the airport. Clean room with comfortable bed. Friendly staff at the bar.Rooms: Clean, good size, comfortable bed.
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July 2023 by Jack J.
Terrible service and hospitality. Would not stay here again. It is one of the worst Marriott properties.
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May 2023 by Abigail Jackson
We booked this hotel because we needed a 3:30am shuttle to the hotel. After waiting 20 minutes and asking the desk attendant where the bus was, he informed us that it would be arriving at 4am.The room was great, and the desk attendant when we checked in was great. The negligence of the overnight attendant caused us to almost miss our flight.
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April 2023 by Sam
Here's what I submitted to Marriott 3 weeks ago. Have not heard back from the hotel.It's really frustrating to forget an item in a Marriott hotel room and to have that item fail to make it into lost and found. I am 100% sure I left my Samsung Galaxy Watch 5 charger in room 226 but when I called and they checked with housekeeping it was not located. I'm fine with unclaimed guest items moving out of lost and found after a few days, but you have to give guests an opportunity to claim left behind items. This should not be that difficult. Instead of simply returning to the hotel to retrieve my item, I spent valuable vacation time finding a store that sold a replacement and driving out of my way to make an overpriced purchase.
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April 2023 by David H
New and clean with kind staff. The place has a cool vibe as do other aloft hotels. Everything was super well maintained and felt extremely safe with ample parking. The only caveat would be for light sleepers as the airplanes overhead and constant vehicle noise is quite loud due to its proximity to the flight path and stones throw from I-35 is very hard to drown out but it’s amazing it isn’t louder so they’ve tried very hard. Handy access to airport and COTA The cleanliness cannot be overstated.