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May 2024 by James Asher
They do the things Harbor Freight, Home Depot, Lowe's and Texas Tool Trader can't. And probably some of the things they can do too, only better. Every time I have a automotive issue they got the bolt I need.
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February 2024 by chaz rebo
Ant and the crew at the service counter took excellent care of me . Highly recommended. Plus they have the hard to find items!!
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January 2024 by Payam Sarabi
OK if your in a pinch and need it today, some items are well priced others not as much - but be ware of the 30 day return policy - i even called and asked if its ok if i returned outside of that as we spend thousands per year here and when i showed up to return the order that was by the time i remembered to bring it with me quite old - i got a lot of push back then hit with a re-stocking fee. Hate to say it but brick and mortar is dying and customer relationships with it.
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January 2024 by christopher stanford
Friendly service and great selection at reasonable prices
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December 2023 by Jefre Outlaw
These guys are the best. Especially Ant. They always have what I need. Fast friendly service. Highly recommended.
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December 2023 by Dominic A.
Art C. was tremendously helpful, polite, and friendly. Even though they didn't have exactly what I needed, he showed me the difference between the markings on regular bolts and hi-strength graded bolts. He looked up info online and made several phone calls to help me find the bolts I needed. Another business just down the street had exactly the right thing, but I never would have found them without help from Art. Many thanks for awesome service!
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October 2023 by Justin Shelton
Be aware of the return policy. 30 days. No give even if your product is brand new and untouched. $300 in product was purchased for a job. The install was delayed and contractor in front of me installed the anchors. After job was complete I stopped by to return product. Employee and Manager declined to refund money due to being outside of 30 day policy. Brand new anchors, nuts, and washers. This is rough for us small local guys.
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October 2023 by Justin S.
Be aware of return policy on unused hardware. Our project was delayed and the concrete contractor ended up supplying anchor hardware. I tried to return $300 of unused brande new hardware today and was rejected due to being outside 30 day return policy. Be aware you may need to return product and repurchase if your project is delayed for any reason. Small individual businesses like me, $300 is a huge loss on specialty hardware.
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September 2023 by Andrew Griffis
knowledgeable, great service and inventory, Diligent, and professional. Helped out by Roy. Nice that people know how to help and do biz
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September 2023 by Jay R wooley
Best bolt, screw, specialty fastener shop in Austin. I've been shopping there for over 20 yrs.
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September 2023 by Jana B.
These are BEST. I'm just a do-it-yourself who sometimes has weird screw and bolts that need replacing. This time is was a screw that came out of my photo tripod. The manufacturer want $25 to replace it. These guys took 3 minutes and it cost almost nothing. LOVE THEM! Thanks y'all!
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August 2023 by Jon Hostetter
Great service and people! Highly recommend!
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May 2023 by Joe Natishak
Had the pleasure of being assisted by Art. He got me what I needed and I was on my way in no time at all. Thanks again!
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May 2023 by Delwin Goss
So glad I found this place so many years ago. If It's a bolt, if it's a nut, if it's a fastener? They have it in stock. Friendly, knowledgeable counter staff. Speciality tools. Great place to find "it".
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April 2023 by Melissa Martin
The guys here were great at helping me find what I was looking for to replace some missing bolts and things.
