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November 2023 by Connor Kutach
They are really true heroes I've been homeless in the location over at the northcross center in Austin for a year now and they have helped me keep my contacts current even offered a voucher
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October 2023 by Dayna Brolliar
Luis is very good at what he does and would keep him for a long time, the staff here is very friendly , doctor green is an excellent optometrist, I came late in the day and he still saw me. Your prices are good and it's helpful to have insurance, I had insurance and they got in touch with the insurance company and figured everything out for me and I'm getting a new pair of glasses, Americas best is a really good company, if you need to get a brand new pair of glasses come here Sincerely Dayna.
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October 2023 by Deaven
Kimberly was extremely kind and patient with me, as she walked me through insurance qualms and setting an appointment. She went above and beyond, and I very much appreciate her!
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August 2023 by Texas Gal
I can not say enough about this store and this staff. I am new to needing glasses for the first time in my life and so went in to this all with much unease and uncertainty. I have received exquisite care from every person here, from the front desk staff to every person along the way. The GM Thomas and his colleague Luis sorted through my needs recently for extra help and assistance going the extra mile at every turn and making sure everything was resolved, and always with a smile! Needing glasses was not something I had hoped would come up for me but at least I have found the right place to make it easy and get all the assistance I need. Thank you!
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July 2023 by M Stauffer
Edit: I sent an email over a month ago and no one has given me a response just automated emails stating there will be a slow response due to the holidays??I was sent that for memorial day and for the 4th of July when I sent this week's before BOTH holidays.This doesn't seems like a big deal to the company...I came in the other day to get an eye exam and a couple of glasses.Everyone was really friendly and super helpful I had a great time.Now when I was looking at glasses with Luis Jimenez he was being friendly helping me out but what I found to be wildly inappropriate was he added me on Facebook.I did NOT give him my social media, we did NOT get to a first name basis even.He has all of my information my address, my number now my social media. I think he should have asked me for it instead of taking matters into his own hands and add me.I am nervous to even put in this review seeing as I still need to go back and pick up my frames and knowing he still has access to my information I don't want there to be any back lash
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July 2023 by Marisol Stauffer
Edit: I sent an email over a month ago and no one has given me a response just automated emails stating there will be a slow response due to the holidays??I was sent that for memorial day and for the 4th of July when I sent this week's before BOTH holidays.This doesn't seems like a big deal to the company...I came in the other day to get an eye exam and a couple of glasses.Everyone was really friendly and super helpful I had a great time.Now when I was looking at glasses with Luis Jimenez he was being friendly helping me out but what I found to be wildly inappropriate was he added me on Facebook.I did NOT give him my social media, we did NOT get to a first name basis even.He has all of my information my address, my number now my social media. I think he should have asked me for it instead of taking matters into his own hands and add me.I am nervous to even put in this review seeing as I still need to go back and pick up my frames and knowing he still has access to my information I don't want there to be any back lash
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July 2023 by Anna G.
I have been going to get my yearly eye exams and prescriptions at America's Best for over 7 years and It is truly been amazing service.this is my first time coming to their Austin location because I usually refill my prescription of contacts at the location back home in the Rio Grande valley but after moving here permanently after college, I needed to come to their location in North a Austin .Back home, I am part of their club where I get free consultations and it's on a membership basis. So my whole exam is completely free and then I get to choose the contacts that I wanna do and or the glasses that I want. I also always get the additional exams to check the health of my eyes when I do my regular eyesight exams. The front desk associate at the North Austin location or super helpful in scheduling my appointment over the phone and taking me in as a last-minute emergency. I was able to order my contacts and they had a pair for me there to take home so that I didn't have to wait too long to use them. With glasses, they tend to take about one to two weeks, depending on the design that you choose but they are really good about letting you know the status of the whereabouts of your glasses when you place an order with them. My appointment was at 8 AM and I was out the door ready to go at nine which was amazing.They are very speedy and efficient, and my go to for refilling contacts and buying new glasses.
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June 2023 by april roberts
I really like America’s best and was hoping that I would have the same experience at this location that I had had at the Cedar Park location. It doesn’t matter what I come in here for I will have to be here a hour. I was quoted to see the Dr for 15 mins for a follow up exam and at the 15 min mark he took in a new patient. Last time I was there it took 2 1/2 hours for an exam and just to be told that they didn’t have my contact brand in stock. I watched multiple patients go before me that had arrived after me. When I came in today it was the exact thing but today I don’t have the luxury of staying at the optometrist all day. Time management needs to be fixed and Dr. Greene needs to learn time efficiency for his schedule. I left and I probably won’t be back to this location.
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May 2023 by Ameera
I’ve been to many Americas Best but this is by the far the BEST one. Carla is so knowledgeable and was patient in helping me find glasses that fit comfortably. She is so personable and warm and made me feel at ease instantly! Kimberly made me laugh and even waited graciously as I took my time. These wonderful humans truly turned my day around! Most importantly they reminded me that kindness and good will always prevail.
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May 2023 by Brenna foyle
I had a great experience at this location. Very good customer service. Bertha greeted us with a smile and Carla was very fun to talk to easy to get along with. I’d definitely come back they made me feel really comfortable
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May 2023 by Jennifer
I like that I was greeted immediately upon walking in. Every person spoke to me and left me to look when I needed space. Carla and Mikela were awesome in helping me choose frames which I was surprised by the selection. I also didn't feel that pressure to pick something because of the selection. Dr. Green...okay he is a little bit on the dry side but you don't want someone silly when it comes to vision. Dr. Green spoke clearly and informatively.
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May 2023 by Mishi S.
Went here to get my lenses put in a new frame and they were so sweet and very fast! Thank you so much guys:) The entire staff was sweet and very efficient!
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April 2023 by lixin ding
I really enjoyed my experience! Location is convenient, easy to find. Everyone in the store is friendly and very helpful. Dr. Green is very patient, professional, and very well-organized. And Carla, she is precious! I'm leaving for my vaca in FL in about a week, so my order probably won't come in time, so she hooked me up with sample contacts AND solution! I know that I'm gonna have a much better time. Thank you! xx
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April 2023 by Lacey Menzies
The staff here is so helpful and kind. You can tell they enjoy their job and customers. The day I came to pick out glasses the store was pretty busy, but it was so nice that they acknowledged me while I waited and thanked me for my patience. This goes a long way! Will definitely come back.
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April 2023 by IAMME CANNON
0 out of 10 DO NOT RECOMMEND. Its been several months and I still have yet to receive my contacts. My first problem with them is I ordered 2 pair of glasses and contacts. I was told my glasses would be there in a certain amount of time. I waited a week after that and had to call the store to see what happened. I was told my glasses were there and waiting pickup. I had no knowledge nobody from the store called and told me anything. At that only 1 of my glasses was there. I had to wait another 3 weeks to get the second pair. Its been 6/7 months waiting on some contacts. By the time they come in I will need another pair. I am very disappointed in Americas Best on Anderson Lane. I moved closer to this location last year and thought I would try them out. Might as well go back to the location in Round Rock at least I know they get stuff done there.
