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November 2024 by Maria Molzahn
Contacted Customer Service this morning for a pretty minor issue with my new phone I purchased. First I was given information I knew was inaccurate. Advising me to attempt to obtain my $45 refund through my phone carrier, Cellcom-- which obviously they would not do as I made the purchase 100% from Apple and all that information is on my account of course. So when I said that I was told to call AT&T for the refund. Again, AT&T isn't going to reimburse me for something that APPLE charged me for. So I stated this again. Then I was referred to a different department that is not open. Also, representative was very slow to respond-- even to simple questions. Not very friendly, at one point one of his responses was "Ahh sure Maria" which using my name like that especially, definitely indicated, well not anything positive, the opposite quite actually. Not satisfied with this service, Apple is a huge company and the employees/reps/etc should be very well versed with this information.
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October 2024 by Dania jeaneth Ramírez torrez
It is a very quiet place
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January 2024 by Carñetha Ivory
The shipping was slow
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November 2023 by Pat T.
Thank you, thank you, thank you!I'm so excited that I upgraded to Sonoma the new OS, not only does my computer fan run continuously now, but I lost a whole gig of ram, and it runs slower, so awesome. Here's the best part I'll probably have to buy a whole other computer now because just like my last computer three years ago, which stopped working after I updated the OS even though it worked perfectly fine up until doing that. I'll have to upgrade which means spending another $2500 of money I don't have. Thank you Apple so cool of you. I am trying my best to help you get to a $3 trillion market cap so that all you guys can get more stock options and bigger payouts. That's my goal too on the Apple team - you're awesome thank you here's to you!
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November 2023 by Foot MeetAss
Beautiful campus when I pass by. I would work there if I could. At least in the warehouse.
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September 2023 by Diana A
Apple is a genius co with cool, fun, awesome products. What also stands out is their 5 star customer service. Buying their products gives a peace of mind CS will fix issue. Love this Co and it’s products
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September 2023 by Dominic Van
Great place to work and awesome campus
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June 2023 by Alice Le
#racist #asianhate #stealing #neverreceivedorderWe recently bought an Iphone 14 pro max 1TB from Apple and they gave us options to have it home delivered. Apple used UPS for delivery my phone which I paid for in full - total of $1800.00 - but I've never receive the phone. I suspect the UPS delivery woman stole my phone because she parked in front of our house for a while then rushed the box to my dad and left in a hurry. On the UPS tracking website it said that signature required but she never asked for signature and we did not sign anything. 15 mins later, we open the box and found out it is an empty box (which was not completely sealed, there was no tape on both sides of the box), nothing in there. We contacted both Apple and UPS but both parties kept kicking the ball and no one take the case into serious investigation. Apple refused to refund me the money. Both parties caused me so much stress and anxiety without doing anything to protect their consumer. I lost $1800.00 and left with fury. I shared the story on Facebook page of my neighborhood. My neighbor said they lost their MacBook the same way but they got refunded. Seems like Apple and UPS treated us differently because of our skin color. I am going to sue them for racial profiling and stealing. They hired employee without background check and allowed criminal to steal from their customer.
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May 2023 by Alice L.
APPLE and UPS - how to big companies bullied and allowed thief to steal from the consumer?We recently bought an Iphone 14 pro max 1TB from Apple and they gave us options to have it home delivered. Apple used UPS for delivery my phone which I paid for in full - total of $1800.00 - but I've never receive the phone. I suspect the UPS delivery woman stole my phone because she parked in front of our house for a while then rushed the box to my dad and left in a hurry. On the UPS tracking website it said that signature required but she never asked for signature and we did not sign anything. 15 mins later, we open the box and found out it is an empty box (which was not completely sealed, there was no tape on both sides of the box), nothing in there. We contacted both Apple and UPS but both parties kept kicking the ball and no one take the case into serious investigation. Apple refused to refund me the money. Both parties caused me so much stress and anxiety without doing anything to protect their consumer. I lost $1800.00 and left with fury. I shared the story on facebook page of my neighborhood. My neighbor said they lost their MacBook the same way but they got refunded. So seems like Apple and UPS treated us differently because of our skin color. I am going to sue them for racial profiling and stealing. They hired employee without background check and allowed criminal to steal from their customer.#racist #asianhate #bully #thief #crime
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March 2023 by Rauchgranator Smoky
In my Opinion it is the most anti consumer Company in the World.... maybe it would be a contest if they went up against Nestlé
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February 2023 by Aytac SERTEL
I've used Macintosh for 25 years. And it is a brand with a poor quality culture that constantly releases new products and slows down an old model as a system. I've been doing the same job for 20 years. And even if the machines are 100 times faster, you can do everything at the same time. nothing changes. only Apple bosses' tripe and bank accounts swell...
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February 2023 by Nikolai Eber
I was walking in my neighborhood and realized that Apple’s headquarters are located super close to my house. Pretty cool!
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January 2023 by Chris Holland
Happy to give you 5 stars but you’re taking your sweet time with Season 3 of Ted Lasso…wtf Apple?? You have more money than God, people are falling over dead from the clot shot and need this joy before moving on to their next incarnation. Gimme Lasso and I give you 5 ?
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January 2023 by Mario Mario
Beautiful campus when I pass by. I would work there if I could. At least in the warehouse.
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December 2022 by J.D. C.
Very professional and efficient. Scheduled appointment began on time and assistant was very knowledgeable. Go prepared with questions and any other issues you need to know about. They will ask you and you'll feel d*** when you think of something after you leave.
